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Beneficial Finance, should i give up.

Put in complaint to HSBC, sent via Resolver, included a copy of agreement clearly showing PPI. HSBC have rejected complaint as say there was no PPI on account. Goes back to 93 so getting Bank statements nigh on impossible, what are the chances of getting either bank statements or DD payment confirmation from bank with a SAR ?

Comments

  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Minima to zero.

    But you'll only know for sure if you submit one.
  • amersall
    amersall Posts: 17,037 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    They are free now sar requests, do one, you may not get any joy but at least you will know and it won't cost you £10. .
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    VWMan wrote: »
    Put in complaint to HSBC, sent via Resolver, included a copy of agreement clearly showing PPI. HSBC have rejected complaint as say there was no PPI on account. Goes back to 93 so getting Bank statements nigh on impossible, what are the chances of getting either bank statements or DD payment confirmation from bank with a SAR ?
    By all means try the SAR route to see if there are any records of PPI payment.

    However, be aware that a copy of the Agreement is not definite proof that you continued to pay the PPI.

    You could even have cancelled it completely within the cooling off period and therefore never paid a thing.
  • VWMan_2
    VWMan_2 Posts: 19 Forumite
    Understood , will pursue the SAR and see if i can get some evidence of payments.
  • VWMan_2
    VWMan_2 Posts: 19 Forumite
    Sorted !!!
    Persistance pays off!
  • freddie2
    freddie2 Posts: 90 Forumite
    Part of the Furniture 10 Posts PPI Party Pooper
    I put a complaint in to HSBC for an account with Beneficial I had in the early 90s. Had no information whatsoever apart from the account number, got a payout of £17k, so definitely don’t give up!
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