Broken window

IvyFlood

Hi All

We have an issue with a broken window in our new home.

We just moved in on 22nd September and opened the bathroom window for the first time and it was very awkward to close but it did with some force. Now it won’t close at all. The hinges at the bottom are bent meaning we can’t pull it to - it is a half pain vertical window. We currently have a UPV specialist here trying to fix it but as it is an old window, he needs to go up on the roof but can’t as it is wet today.

We had a homebuyer report done on the property which stated all the windows were fine. It was clearly an issue before we moved in. I am just wondering if we can claim anything for our expense in repairing it or if I should tell my solicitor about it?

At the moment I just want it fixed as if it can’t be closed it is a major security risk too.

I hope we don’t need a new window put in either as it would be a bit silly replacing one and not the others!

Any advice appreciated!

-taff

Caveat emptor.
You have no recourse for the window.
You could go through your house insurance but pointless really.

EachPenny

IvyFlood wrote: »

We currently have a UPV specialist here trying to fix it but as it is an old window, he needs to go up on the roof but can’t as it is wet today.

I've never heard of people needing to go onto a roof to fix a window, unless the window is in a dormer set a long way back from the edge of the roof. (Is this what you have?)

I don't understand why he needs to go outside on the roof just because it is 'old'. Anything attached to the frame would normally be accessible from inside the house. Can you post a picture so we can see the problem?