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Green Star Energy Beware

Jon7
Jon7 Posts: 2 Newbie
I switched to GSE over a year ago on a cheap dual fuel deal. No problem until they fitted a smart meter when my bill went through the roof! Their customer service is extremely poor and poorly trained. Takes ages to get through on the phone and as for thief App! - takes 5 minutes to load each time! I would NEVER use them again.

Comments

  • wavelets
    wavelets Posts: 1,164 Forumite
    1,000 Posts Combo Breaker
    Jon7 wrote: »
    I switched to GSE over a year ago on a cheap dual fuel deal. No problem until they fitted a smart meter when my bill went through the roof! Their customer service is extremely poor and poorly trained. Takes ages to get through on the phone and as for thief App! - takes 5 minutes to load each time! I would NEVER use them again.

    But you've remained with them over a year.

    ... which is quite a long time compared to how long you stayed with MSE after joining today to make this new thread. :cool:
    (although that might produce a return! :rotfl:)
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