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Council letter as valid proof of address

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I applied for voter registration as a commonwealth citizen (new to UK) and I received a letter from Sutton council that my name will be available for voting and credit checks from 1 December 2018. Can i use that letter as a proof of address to open a bank account or do I have to wait for another letter confirming my name is added in voters register which I will only receive around end of next month? Will it be considered as a valid proof of address in any bank?
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  • soulsaver
    soulsaver Posts: 6,618 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    You'll have to ask the bank - maybe different policy by different banks.
  • I am planning to visit TSB and Barclays branches tomorrow. I was told by one of my friends that bank branches in areas with substantial expat population are more open to situations like that so will try Southall branches. I just called Lloyds helpline and was infrormed that any communication/letter from government can be used as valid proof of address so planing to visit them too. Gave up on HSBC after they have kept me waiting for more than a month now.
  • JuicyJesus
    JuicyJesus Posts: 3,831 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I'd be really surprised if they accepted just a letter. There are usually defined lists of documents that they can accept; if a document isn't on them, they can't be taken.
    urs sinserly,
    ~~joosy jeezus~~
  • Well HSBC were alright with a reference letter from my employer which just had my joining, salary and address information so I am not giving up. May be someone will understand my situation and be a bit more reasonable.
  • radoslaff
    radoslaff Posts: 171 Forumite
    Eighth Anniversary 100 Posts
    Well HSBC were alright with a reference letter from my employer which just had my joining, salary and address information so I am not giving up. May be someone will understand my situation and be a bit more reasonable.


    I wouldn't expect that. I think you won't succeed with any of the mentioned banks. A council letter won't be sufficient. They will keep asking for a utility bill or benefits. I was in a similar situation years ago and I struggled for a month and a half until I finally could give them a bill. I wish you more luck though. It'll be interesting to keep us updated.
    The journey of a thousand miles begins with one step.
  • Well I can vouch HSBC were happy with a reference letter from my employer which mentioned my address, salary and joining date and accepted that as a valid proof of address (They haven't opened the actual account which i mentioned in a separate post as well). The thing is that council letters are and should be more credible proof of address than a mere letter from a private employer. I also spoke with helpline and online support of Lloyds and they assured me that any government letter with your name and address can be used as proof of address so I am going to try their branch tomorrow or coming days and will update the post.
  • colsten
    colsten Posts: 17,597 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    Well I can vouch HSBC were happy with a reference letter from my employer which mentioned my address, salary and joining date and accepted that as a valid proof of address (They haven't opened the actual account which i mentioned in a separate post as well).
    Had it occurred to you that the hold-up is to do with the (non-)acceptance of your letter?

    Your best course of action would be to present your NI confirmation letter: https://www.gov.uk/government/organisations/hm-revenue-customs/contact/national-insurance-enquiries-for-employees-and-individuals
  • The only council letter that is normally acceptable as ID or address confirmation is the current year's council tax bill.
  • Flobberchops
    Flobberchops Posts: 1,279 Forumite
    1,000 Posts Fifth Anniversary Combo Breaker
    edited 2 October 2018 at 10:03PM
    I am planning to visit TSB and Barclays branches tomorrow.


    Your letter won't be accepted in Barclays. They can accept, from memory,


    • A full or provisional UK passport
    • Any letter from HMRC with the exception of those provided solely to confirm National Insurance Number
    • A letter from DWP confirming receipt of benefits
    • A utility bill or letter
    • Council tax bill
    • Any bank or credit card statement, even one issued abroad, as long as it is addressed t oyour UK address
    • A council rent agreement
    • A letter from selected colleges and universities
    • A letter from selected employers
    Whichever bank you end up approaching, rather than taking a punt, follow the guidelines on their website to avoid disappointment and a wasted trip.
    : )
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