Nationwide card reader "not eligible"

DCFC79

soulsaver wrote: »

OP "I cannot use my Barclays card reader either (supposedly it should work across banks); apparently my Nationwide acct is not yet "enabled" for card reader functionality."

Yep I read that, I was just replying to J B and not the OP. J B did say O/T so I took that to mean he was going off topic but thanks for your post.

europaea

masonic wrote: »

I considered this, and whether the OP needs to provide ID documents or the like before the account is fully opened... but the OP was advised they can setup new payees in branch - and this seems to be the only service withheld.

I went in branch with an ID two days after I opened the account online, and they told me it was not needed and that the account was fully open.

When I spoke with the rep on the phone I asked whether the card reader was on its way to me, but they said no card reader was posted, because "the account was not enabled yet", and when it will be enabled, then they will post the card to me. Then they said they couldn't tell me when...

masonic

europaea wrote: »

I went in branch with an ID two days after I opened the account online, and they told me it was not needed and that the account was fully open.

When I spoke with the rep on the phone I asked whether the card reader was on its way to me, but they said no card reader was posted, because "the account was not enabled yet", and when it will be enabled, then they will post the card to me. Then they said they couldn't tell me when...

The two statements in bold seem to contradict each other.

colsten

europaea wrote: »

.... they said no card reader was posted, because "the account was not enabled yet", and when it will be enabled, then they will post the card to me. ....

Are you saying you don't have a debit card for this account, either?

europaea

I have a debit card that works fine... see my very first message in the thread. Fixed that bloody paragraph, I was multitasking

When I spoke with the rep on the phone I asked whether the card reader was on its way to me, but they said no card reader was posted, because "the account was not enabled yet for card reader functionality", and when it will be enabled, then they will post the card reader to me. Then they said they couldn't tell me when...