Thomas Cook - cancelling holiday, loss of deposit

HolaWeenie

Hello all, we booked a family holiday for May 2019, our financial situation has changed and I’m exploring the possibility of cancelling our holiday. I’m confused because we’ve paid a £225 deposit, and yet if we choose to cancel our holiday TC have stipulated we pay £200pp, so £800. I would have thought we would only lose our deposit?

Any advice gratefully received, thanks.

peachyprice

HolaWeenie wrote: »

Hello all, we booked a family holiday for May 2019, our financial situation has changed and I’m exploring the possibility of cancelling our holiday. I’m confused because we’ve paid a £225 deposit, and yet if we choose to cancel our holiday TC have stipulated we pay £200pp, so £800. I would have thought we would only lose our deposit?

Any advice gratefully received, thanks.

If you paid a 'low deposit' the remainder of the normal deposit rate becomes payable on cancellation. It's in the T&C's you agreed to when you booked:

https://www.thomascook.com/pricing-terms-conditions/

Ganga

Would it not be cheaper to carry on with holiday rather than loose £800,ask TC if you can switch the holiday to later in the year to give you more time to save up.

Duckyduck

Does your travel insurance cover you for the cause of the change in your financial situation?