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The One Account closing, need new one.

Hello. Ive been told my acct will be closed next year when the charge on the mortgage ends (although its already paid up), I believe because the One Account has been closed for some years to new customers.

My dilemma is will it be easy to switch to another bank, also the timing of it shall I do it well before the account closes? Or would it be better to switch at the end? Its part of RBS.
Our credit rating may be low as we havnt owed anything for years, will this go against us with other banks?
A bit upset at this as I like the account and have had no problems with them but I suppose they have to shut down properly at some point. I wonder how many customers they still have left.
Thanks for any pointers and info.

Magsy

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