EDF Complaint Escalation Details?

wigwam12

Hi
Does anyone have the requisite details to escalate a complaint within EDF to the CEO office etc?
I’ve got an open issue unactioned since 14th August and any more emails just get the standard we busy reply.

Basically they entered someone else’s meter against my address on gas National registration back in May
Can’t even get a final bill from old supplier (npower) or enter current readings etc

[Deleted User]

Try googling for ceo email and then enter EDF in the resulting website to get the CEO's email address

welshmoneylover

wigwam12 wrote: »

Hi
Does anyone have the requisite details to escalate a complaint within EDF to the CEO office etc?
I’ve got an open issue unactioned since 14th August and any more emails just get the standard we busy reply.

Basically they entered someone else’s meter against my address on gas National registration back in May
Can’t even get a final bill from old supplier (npower) or enter current readings etc

Have you contacted xoserve yourself?