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SP Dumb Meters Force Fuel Poverty

So it is now just over a month since they reduced my DD. Now last night I updated my dumb meter readings on my account and the cost since 20th August is £54 for gas and electricity! Now SP has amended my DD to a staggering £33 a month! In one summer month they will be collecting £21 short for the period and if we extrapolate that for the year that is £252 short fall.


If I take the previous figure of £74 a month, this could lead to a shortfall of nearly £500 for the year and we are no nearer their calculation or billing department coming back with an effective answer.


It is I good job that I know about this shortfall today and are able to make up the difference. Those not in my position would be a damn sight worse off.


Come on Scottish power, fix your smart meter system, or get rid of it!

Original thread!
Why is SP Dumb meters so incompatible with their system.
Feb. New Dumb meters fitted.
No DD taken on new tarrif from Feb through to July
No bills done February to July
Multiple accounts opened and closed
Why anyone wants to stay beats me.

Webchat with BoP 2018-08-21 16:50Z
This discussion has been closed.
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