goldfish points

across

couldnt believe it i just cashed in points for argos expecting £90 and only got £70!! i am sure they have changed it again since last year it used to be 1500 points for £10 (prior to this 1000 points for £10 ) and now it is 1750 points for £10!!!!!!!!!!!!!!!!!!! tight or what how long has it been this bad? does anyone know i'm sure i got woolies 1500 points for £10 last christmas am i wrong? anyway out of interest i noticed leisure vouchers were the only ones still at 1500 points for £10! :mad:
i think its time for a change in the new year can anyone recomend a better deal? thanks!

Nyx_2

I`ve not checked all the points partners but i redeemed mine for M&S and Next vouchers about a month ago for Christmas prezzies and these two stores were 1500 for £10.
If they all change i`ll be off looking for another card in the new year.

Lo_zingaro

I am a long-standing Goldfish cardholder and used to think it was a good deal, but there seem to be several better cards on offer now.

across

rang up today to complain and they say they notified all customers of the change back in july! i didnt get the leaflet theyre talking about did anyone else or are they making it up???! thanks for your replies

thepikingpirate

across wrote: »

couldnt believe it i just cashed in points for argos expecting £90 and only got £70!! i am sure they have changed it again since last year it used to be 1500 points for £10 (prior to this 1000 points for £10 ) and now it is 1750 points for £10!!!!!!!!!!!!!!!!!!! tight or what how long has it been this bad? does anyone know i'm sure i got woolies 1500 points for £10 last christmas am i wrong? anyway out of interest i noticed leisure vouchers were the only ones still at 1500 points for £10! :mad:
i think its time for a change in the new year can anyone recomend a better deal? thanks!

It is true all the points have changed 15th October 1750 points for argos m and s and other some are still 1500

renard_2

I am really, really useless at maths. At £10 for 1750 or 1500 points, how does that compare with the Capital One card that will give me 1p cashback for every pound I spend (4p for the first few months)?

I am a long term Goldfish card holder but will move to Capital One if it gives a better deal.

notatroll

Former Morgan Stanley/Goldfish – the worst UK credit card provider in my book. Customer services are useless and staff only trained to quote ‘it is our policy’ instead of trying to understand customer’s problem. They also flag your account somehow (I am sure it is illegal) if you complain a lot and then you have 10 out of 10 unhelpful representatives instead of normal 5 out of 10. As I have explained before there is a good reason Morgan Stanley did not want their international trading name to be associated with DFS cc business. Pre-DFS Goldfish used to be one of the best deals on the market.

MarkR_2

I wouldn't have known about Goldfish cutting the value of points again, but for this thread. As for a leaflet saying so, I cant recall getting anything, it was possibly in tiny print abut terms and conditions I guess. Have had Goldfish for years. It started good at 1% back in points, got worse at 0.66%... but still better than the 0.5% from amex, so stuck with it BUT now its 0.57% makes amex look good cos thats cash and its done automatic. Wifey just had an invitation from Barclaycard offering 2% on supermarkets and petrol (0.5% on every thing else) in the post, most of her spending is at those places, and they gaurenteeing to accept her so looks like good timing.

renard_2

MarkR wrote: »

Wifey just had an invitation from Barclaycard offering 2% on supermarkets and petrol (0.5% on every thing else) in the post, most of her spending is at those places, and they gaurenteeing to accept her so looks like good timing.

What about the Capital One card - 4% cashback on all spending for first three months, 1% thereafter. Gotta be better than Barclaycard, surely? Read Martin's advice on Best Cashback Cards.

MarkR_2

renard wrote: »

What about the Capital One card - 4% cashback on all spending for first three months, 1% thereafter. Gotta be better than Barclaycard, surely? Read Martin's advice on Best Cashback Cards.

Thanks Renard, I would tend to agree with you, and I did look at the Capital one deal before sending the Barclays aplication off..... here comes the BUT... but I cancelled my Capital one sometime in the last year after my 0% 18 month deal finished, so I cant see us getting one in my name yet. And wifes earnings are less than minimum Capital one ask for, so she wouldnt get it in her own name. Whereas she has a current accout with Barclays ( Yes i know the interest from them is Pants, but its the only bank within walking distance and the diesal/time saved outwieghs the extra interest could get) . Because she already has a Barclays account, the invitation says she is GAURENTEED acceptance, and 2% on most of her spending sounds pretty good. But if someone is in a position to be able to get the Capital one card then thats definitley the one to go for during the 3 month period at least.

quatermass_2

Just got burnt by this myself. Been saving up points for a few years, go to redeem them and found they have changed the value. Phoned up to complain that I had not been informed of this and was told that they did not need to inform me. I argued that this was not a good way to deal with loyal customers but got nowhere.

Need to decide whether to write to customer services on this or just redeem what I can and close the account.