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Buyer makes offer and then backs out of sale

hubb
hubb Posts: 2,511 Forumite
Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
in Ebay, auctions, car boot sales, post & parcels
Had an item selling for buy it now. Buyer makes lower offer, I acceptand sale closes. Buyer informs me next day that they saw another offer and sorry for wasting my time.

What should I do considering they messaged me and apologised ?

Comments

  • charlies_mum
    charlies_mum Posts: 8,120 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    There's not a lot you can do. Cancel the order using the "Buyer wants to cancel" option and you will be refunded your fees
    You're only young once, but you can be immature forever :D
  • rr755507
    rr755507 Posts: 119 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    This seem to happen a lot. Personally, instead of accepting a offer I counter adding a penny with a message saying I am only doing it so they still have the option to proceed or not.
  • scrappy_doo1
    scrappy_doo1 Posts: 36 Forumite
    You can complain to Ebay ,but not much really .you cant force them to go through with the sale
  • flashg67
    flashg67 Posts: 4,169 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    then block them
  • hubb
    hubb Posts: 2,511 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Ebay are waiting for them to confirm the cancellation. What if they don't bother to respond ? I won't get my lost fees back.
  • POPPYOSCAR
    POPPYOSCAR Posts: 14,902 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    hubb wrote: »
    Ebay are waiting for them to confirm the cancellation. What if they don't bother to respond ? I won't get my lost fees back.



    "If you refunded the buyer and they haven't approved the cancellation, you can submit an Unpaid Item request in order to get your final value fees back".
  • hubb
    hubb Posts: 2,511 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    POPPYOSCAR wrote: »
    "If you refunded the buyer and they haven't approved the cancellation, you can submit an Unpaid Item request in order to get your final value fees back".

    I havent refunded them as no payment was made.
This discussion has been closed.
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