SSE Superdeal

Johndebs

I cannot switch as I am on the SSE monopoly called Superdeal. Nobody else does this system or associated tariff. We have storage heaters & like the Superdeal afternoon heat boost but it costs big time. Our existing one year deal runs out in November with a huge hike in the tariff of 51% for night use & the same amount for the heating. Nothing like the 7% advertised increase given by SSE a few months ago! I have a formal complaint in with SSE but what else can I do unless possibly change meters to Economy7 & lose that PM boost. It is an old house with as much insulation as possible but our heating is around £1000+ a year & will go up hugely in November unless they bring in a lower tariff than advertised @ the moment.
Any advice?

AndyPK

install gas CH ?

Johndebs

Apart from no gas in the village & surrounding area the disruption & cost to install CH in an old property such as ours makes it a no deal really. Any savings would not happen in our lifetime!

makeni555

We used to have economy 10 for an electric wet heating system but swapped to bulk LPG a few years ago. But around a third of the heaters were night storage heaters and not on the wet piping. These worked fine on E10 and it might be cheaper than Superdeal as you have choice of EON, SSE, EDF and a handful of smaller suppliers.

We successfully switched from EON to SSE on Economy 10 metering but it can only be done by phone and often requires speaking with a specialist dept/more experience staff member.

It was SSE that swapped the E10 meter for single rate when we got gas and they changed it for free.

(E 10 gives 10 hours of cheaper electricity in 3 blocks, usually 2 hours in the evening, 5 hours over night and 3 hours in the afternoon, so similar to what your on now but without the monopoly of just SSE suppling it)

Though E10 rates may have gone up across the board now anyway, but worth looking into if gas isn't an option.

Johndebs

SSE are trying to help me by sending somebody down to check our setup & see if there is a cheaper way rather than Supedeal & they have even offered to swop meters to E7 for a month or 2 just to see if it might be cheaper & then swop back if it isn't! The problem is losing our 2 hour boost in the afternoon & I fear we are stuck with a huge increase of 51% for the heating & even our night rate which has also gone up by 50%!
Has nobody else noticed a huge increase as very little Superdeal comment!

jk0

Johndebs wrote: »

SSE are trying to help me by sending somebody down to check our setup & see if there is a cheaper way rather than Supedeal & they have even offered to swop meters to E7 for a month or 2 just to see if it might be cheaper & then swop back if it isn't! The problem is losing our 2 hour boost in the afternoon & I fear we are stuck with a huge increase of 51% for the heating & even our night rate which has also gone up by 50%!
Has nobody else noticed a huge increase as very little Superdeal comment!

That's a little worrying, as most of my rentals are on Superdeal/Flexiheat.


One of them recently fell vacant, and still has the Flexiheat meter and the afternoon boost. I rang SSE to give new tenant details, and was told that the supply is now with Utility Warehouse. Presumably my tenant changed to a single rate with SSE and then switched.


Is that a possible idea for you?

wavelets

jk0 wrote: »

That's a little worrying, as most of my rentals are on Superdeal/Flexiheat.


One of them recently fell vacant, and still has the Flexiheat meter and the afternoon boost. I rang SSE to give new tenant details, and was told that the supply is now with Utility Warehouse. Presumably my tenant changed to a single rate with SSE and then switched.


Is that a possible idea for you?

I don't think so.

Only the legacy supplier is obligated to support the existing metering in the set ups you have. I'm surprised as a landlord you were not aware of that.

Such a shame your tenant appears to have switched supplier, as the legacy supplier is under no obligation to take the supply back.

Good luck sorting that one out!

Effervescent

How did you get on? I have noticed huge rise in Superdeal cost and can't even work out how they come below Ofgem cap.

Old_and_cold

Ofgem don't or don't want to understand DTS (Dynamically Tele Switched) meters so SSE exploit this hole to avoid the cap and ramp up the stored heat part of the Superdeal tariff. We've seen three price increases in six months this year (2019) increasing our monthly DD to £230 for a small two bed cottage in a village without gas. Our annual use is approximately 18000 kWh costing us £2760 compared to £1230 for the same 18000 kWh dual fuel consumption in an area where gas is available. Yes, gas is cheaper, but the wholesale electricity price today is less than it was in 2011 (3.687 pence per kWh September 2011 compared to 4.832 pence per kWh October 2019 [Ofgem data] with a few peaks and troughs over the years) but the stored heat tariff has increased from 5.97 p/kWh to 13.69 p/kWh. How can Ofgem turn this much of a blind eye?