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DMP mutual support thread part 13 !!

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Comments

  • LinziM
    LinziM Posts: 5 Forumite
    Thank you so much. Hopefully someone will be able to help with our question re Robinson Way
  • sourcrates
    sourcrates Posts: 31,770 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    LinziM wrote: »
    All our creditors (we have 27 in total) have accepted the new payment amounts. All except Robinson Way (Hoist). We have 4 of our accounts transferred to them. They have said that the original amounts were contracted to be paid and that they will accrue the difference from the new payments each month and then they will eventually default us. I have raised a complaint as we don’t have a contract with them and I don’t understand what they mean by contractual payment. . Just wondered if anyone knew if Robinson way can actually do this? Thanks for any help


    Hi,


    First off, to avoid confusion, you are the debtor, they are your creditors.
    Is Robinson way (Hoist) still charging you interest ?


    The reason i ask is this, there is a tendency nowadays for creditors to sell on bad debt accounts, without defaulting them, so in effect the new owner inherits all the rights and privilages the original creditor had, so they can still charge you the min contract payment every month, charge interest etc.


    Is that whats going on here i wonder ?
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • LinziM
    LinziM Posts: 5 Forumite
    Thanks for the reply. Robinson Way are not charging any interest and the original creditors did not default us. You may be right in what you are saying. They have told us that the contractual amount is the amount that they agreed with the original creditors. If it’s correct then I guess there is nothing we can do.
  • sourcrates
    sourcrates Posts: 31,770 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    LinziM wrote: »
    Thanks for the reply. Robinson Way are not charging any interest and the original creditors did not default us. You may be right in what you are saying. They have told us that the contractual amount is the amount that they agreed with the original creditors. If it’s correct then I guess there is nothing we can do.

    Well yes there is, you should write to Robinson way and ask them to clarify the debts status, it’s a bit unfair on you, as if the account was defaulted, they would accept a much lower payment, you are been penalised because of this.

    Complain long and hard enough, they will fall into line.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • Helpme34
    Helpme34 Posts: 21 Forumite
    Suseka97 wrote: »
    Link are notorious for not responding to these things and why would they bother - seeing as you have continued to make payments. They never acknowledged receipt of my CCAs, but because I stopped payment at the same time I sent off the CCA request - they eventually replied with documents which subsequently turned out to prove the debts as enforceable. But that took over 6 months or so.

    My advice therefore is to stop making any further payment to them, and if they write asking why - remind them of your CCA request and that in accordance with sec77/79 collection activity should cease until they provide you with compliant paperwork. There is no need to chase them for it - they've had the request and they know it.



    At this point I would go self-managed and get the paperwork you've been sent checked out to see whether it proves those accounts are enforceable. You can go on the All About Debt forum and they will help with that. I'd stop all payments in the meantime and do as you say - let those ones know you are suspending payment while you seek advice on the documents you have received. They know the drill.

    Just a quick update. I had 4 of the CCA's checked on the AAD forum and have been advised they are all unenforceable! :j
    I will be emailing Payplan tomorrow and telling them we will be self managing from now. Once done, i will stop making payments to Link and await their response re CCA's.

    Thank you once again for your advice :)
  • LinziM
    LinziM Posts: 5 Forumite
    Thank you sourcrates. I have sent a complaint to Robinson Way so I will see what they come back with. I don’t see why they can’t accept the reduced payments and they are only slightly less than the previous payments anyway. Just seems a bit unfair and I have told them this and that we are committed to paying off the debt. I did have a successful complaint via the financial ombudsman regarding another creditor that refused to stop interest which the ombudsman found my favour, so may try this route again if Robinson Way don’t play fair with this. Many thanks for your help and advice
  • JD90
    JD90 Posts: 2 Newbie
    Hi Guys,
    well this is my first post & to be honest I am not in a good place the moment (completely down to my own actions I know)

    I am currently paying into a DMP and have around £7000 left on this (Paying £190) per month.

    I have had pretty bad issues with gambling which I am now getting under control with the help of my wife.

    I have stupidly taken on extra credit which I am also now repaying in a reduced payment plan directly with the creditors.

    I get paid around £1800 per month and currently only coming out with around £400 for myself which helps support my family.

    I have a wonderful wife & 5 year old son but to be honest feel like the worst Dad & Husband possible getting myself into this mess & my family are the ones losing out.

    I am up to date on all payments and not just ignoring the problem but at this moment with the amount of debts and working 40 hour weeks without anything to show for it cant really see things getting better any time soon.

    I have not wasted any money or gambled for several months now so for that I am happy and know that eventually things will get easier.

    Last few weeks have been the hardest and have been at my lowest points I can remember and close to doing some silly things but I know I need to be here for my little boy & my wife.

    Well, to be completely honest not sure what I was hoping to achieve by posting this but just needed to get this off my chest as dont like to worry my wife with these things as I have done enough damage.

    Anyway hopefully can keep carrying on and getting my debts reduced and hopefully can starting giving my family what they deserve.

    Cheers for reading (not the most positive post i know !)
  • Willing2Learn
    Willing2Learn Posts: 6,294 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 3 June 2019 at 12:52PM
    Hi JD90 and welcome to the forum :)

    Don't be so hard on yourself. People make mistakes. All the time. As long as we learn from our errors then everything is cool. :)


    Maybe we can help you with how you are budgeting. Why not start a new thread, and post up your SOA (Statement of Affairs) for advice, guidance and support...


    With your gambling addiction… did you know that most people who have gambling addictions, gamble as a method to cope with the everyday stresses of daily life? There is evidence showing that Cognitive Behavioural Therapy (CBT) is particular helpful in the treatment of problem gambling. You can access CBT via your GP, if you are interested... :)
    I work within the voluntary sector, supporting vulnerable people to rebuild their lives.

    I love my job

    :smiley:
  • sourcrates
    sourcrates Posts: 31,770 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    Hi JD,


    Welcome to the thread.


    What are your living circumstances, do you rent or are you a homeowner ?
    Whats your total debt add up too ?


    Its only money, there are ways to deal with it dependant on your circumstances.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • JD90
    JD90 Posts: 2 Newbie
    Hi,
    Thanks guys, appreciate the replies.

    My total debt is just over £15000 (£7000 in a DMP) the rest I am managing privately)

    We are living in a housing association home which is rented.

    To be honest nice to just get it off my chest, I am currently in agreed repayment plans with my creditors but feels a hell of a long way to being debt free !


    Thanks
    JD
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