Trainline

StevieJ

Anyone know how you book tickets together when booking through Trainline? We always seem to get tickets apart say 40 and 44?

StevieJ

I have found a solution, that is to book direct with Virgin trains (found the link via National rail site). I will give Trainline a miss in the future.

p00hsticks

you'll also avoid booking fees using Virgin rather than the Trainline.

The_3rd_Zebu

I won't be using the Trainline again.


A few months back I booked tickets with them. Only recently when checking back through my last few bank statements I noticed I had been debited by £15 each month to an organisation called Complete Savings. It appeared I had been duped into joining them merely by ticking a box on a cunningly worded pop up. I am annoyed that Trainline can pass on my credit card details to another organisation like that without my consent. I have since stopped those debits.


I would be interested to know if anyone else here has had that happen to them. It shows the importance of checking one's bank statements 'thoroughly' every month.

Do check them.


In the meantime I might try Virgin for my next train ticket booking.

Barny1979

The_3rd_Zebu wrote: »

I won't be using the Trainline again.


A few months back I booked tickets with them. Only recently when checking back through my last few bank statements I noticed I had been debited by £15 each month to an organisation called Complete Savings. It appeared I had been duped into joining them merely by ticking a box on a cunningly worded pop up. I am annoyed that Trainline can pass on my credit card details to another organisation like that without my consent. I have since stopped those debits.


I would be interested to know if anyone else here has had that happen to them. It shows the importance of checking one's bank statements 'thoroughly' every month.

Do check them.


In the meantime I might try Virgin for my next train ticket booking.

You consented by ticking the box.

TadleyBaggie

The_3rd_Zebu wrote: »

It appeared I had been duped into joining them merely by ticking a box on a cunningly worded pop up. I am annoyed that Trainline can pass on my credit card details to another organisation like that without my consent.

Check the T&C's, I suspect that ticking the box does indeed give them the right to pass your details on to the 3rd party.

The_3rd_Zebu

Barny and Baggie, probably both of you are right but I think the terms and conditions disappeared the moment I had logged out of the Trainline page after I had completed my train ticket purchase.

I have now managed to get refunds from them for all the monthly £15 debits that were made from my bank account.


Actually there is quite a lengthy thread about Complete savings here on MSE:
https://forums.moneysavingexpert.com/discussion/3622877/complete-savings-scheme