Link Financial Outsourcing dispute

Just_Di

It may depend on who the original creditor is selling the debt to, and what they (debt purchaser) can do with the account afterwards.

If the debt purchaser is not a "credit giver" then they can't continue with the account as per the Ts & Cs because the account holder is not able to remedy any Default Notice and continue with their line of credit (e.g. use the card in an ATM) or be issued with a new bit of plastic when the existing card reaches it's expiry date etc.

If it's an acquisition such as Barclaycard buying Egg's credit card portfolio in May 2011 then that may be a different scenario if the debt purchased is a 'performing' account.

The applicable legislation will be account specific so I'll keep my eyes open for any posts where this may be an issue.

Di

Lz?Kithra

Thanks. In the past I've always sent them an Income & Expenditure Form whenever they've asked for one. But they tend to ask at least every 6 months and my income doesn't change as I'm only on State Benefits. And, those only change once a year. So I get fed up completing the form twice a year.

Lz?Kithra

[FONT=&quot]I had a document from Link Financial in the middle of August re my monthly payment being overdue. Attached was a bank giro slip but, although the documents stated £3 the giro slip was only made out for £2. I didn’t pay but replied pointing out my CCA request from back in February is still outstanding and not complied with. Up until then I had been paying regularly. I’d been paying it since 2004 via various debt collection agencies. But I stopped without having a copy of the CCA, even though they’d written to say they could still enforce the debt, which I ignored. So I wrote back telling them I was still waiting for it and to desist from contacting me until such time that it is supplied.[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]I’ve heard nothing further and was wondering what my response should be if I hear from them again. I’m aware that after 6 years of no contact the debt will no longer be enforceable, and I was wondering if they are contacting me now in an ongoing attempt to keep it alive. Should I hear from them again perhaps I should reply saying that until I receive the CCA documents I will have no further contact with them unless they comply. If that’s the best way forward I will then simply ignore any further letters from them.[/FONT]

fatbelly

So I’ll take your advice and write to them saying that they are in breach of my request until they supply the CCA copy and I will not be paying anything until they can do so. In that letter I’ll also point out the sentence from their reply saying that it is currently unenforceable. And if, after that, they continue to hassle me I’ll get some legal advice

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So you've done that and there seems little point in you writing to them until they either comply or send a pre-court action letter - you would respond to that.

I suspect they'll give up.

Lz?Kithra

Thanks fatbelly. I wasn't going to write to them again but wondered how to in case I did hear from them again. So I'll wait to see if I hear anything more from them. If I should get a pre-court letter I'll consult a solicitor before responding.

fatbelly

Lz?Kithra wrote: »

Thanks fatbelly. I wasn't going to write to them again but wondered how to in case I did hear from them again. So I'll wait to see if I hear anything more from them. If I should get a pre-court letter I'll consult a solicitor before responding.

No need for a solicitor unless you know one who understands consumer credit and will help you for free!

Just_Di

fatbelly wrote: »

No need for a solicitor unless you know one who understands consumer credit and will help you for free!

Such law firms do exist.

If the OP does receive a Letter Before Claim then this website link has suggestions as to how they might be able to manage the situation > https://debtcamel.co.uk/letter-before-claim-ccj/

In my experience every debt situation is different so legal advice may be necessary. The CAB provides free debt/legal advice.

Di

Lz?Kithra

There is a local firm of solicitors a couple of roads away from me who do deal with debt issues, and they also do home visits. So, should I need one I'll use them. But thanks for the link to the debtcamel site, which I'll keep in case of need. As for the CAB they are difficult to get hold of by phone these days now that you have to go through a central number; although somewhere in my files I think I have a CAB phone number that's dedicated to just debt problems. I'll look it up if I need it.

gillyo66

My son had a PCP car from Ford credit, he defaulted on the payments and the debt was passed to Link Financial Outsourcing. Since they they have contacted him once to ask if they could repossess the car. He said no to that and offered a repayment scheme. since then he has heard nothing despite several letters and emails.
He has received a fine because the car is not registered and it seems the car is not taxed since May 2018. There is no way he can do that as he doesn't have the log book. Any advice would be gratefully received

Ozcot

Do Not Pay 1 penny to this organisation. They stopped me selling my house saying it had a charge, of £219:00 on it . This only appeared when rearches were carried out by my buyer . Link failed to respond to suppy any factual information to my legal team or myself . In panic and oh so stupid, i was bulllied into paying the £216 plus £50 i paid it so i would not lose my buyer. Link didnt lift the charge or have any further contact with my legal rep. I lost my buyer .on 30 october 18 i got a further demand on the advice of their solicitors kearns saying 4 other accounts were linked and now i owe £1300 . I forwarded the said amount to my solucitor to hold ,and only pay on my say so . I was disgusted to find the alledged debt wAs not mine, not recoverable, it wasnt a charge as stated, and none of the legaly required worked had been done. Their lies were backed up by managers, and i repeatedly got random
Phone calls to speak to someome who had taken hs life, partly due to their initimidation,
I almost lost my second sale , i had to reduce my house sale by £3000, i lost the house i was buying Now the next one wont be ready until may 19 and they still have not returned my £219::00 plus £50 admin.
They lie and no- one appears to be able to challenge them or hold them to account. I was at my lowest and ready to take my life , im not far from that point now . I have had to stay in 17 different temporary accommodations . All for £216:00 i didnt owe in the first place.
I dont have the energy to go on .
They have emailed me to say they got it wrong and offered to pay me £350 compensation for my distress and if i accept that , i can also have the £216 + 50 repaid.
I know i have an excellent case with the ombudsman which should help others .but i dont have the energy. Please ,if Anyone can help , please let me know , or if you need any of my imformation , you are more than wrlcome to it

Ozcot