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Car warranty missold

I bought a approved used car from Audi Coventry, I bought an extended warranty with the car and the car was delivered down to me in London...

However now I've needed to use the warranty I've discovered the warranty is only valid at a certain type of dealership in the North of England?

I have been asking them for a resolution but they have been dragging it on.

Any ideas on a way forward?

Vib

Comments

  • neilmcl
    neilmcl Posts: 19,460 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I'm note sure there's much you can do about it if it's not a manufacturer based warranty. If it's just a dealer based extended warranty then you'll be subject it's terms & conditions.
  • wgl2014
    wgl2014 Posts: 1,144 Forumite
    Why would Audi Coventry sell a warranty that can only be used in the North? That makes no sense to me as it's written.
  • neilmcl
    neilmcl Posts: 19,460 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 14 September 2018 at 6:40PM
    wgl2014 wrote: »
    Why would Audi Coventry sell a warranty that can only be used in the North? That makes no sense to me as it's written.
    I suspect this is yet another case of someone not reading the paperwork fully. If it is an AUC car then the warranty should be valid throughout the Audi dealer network.
  • Is it an Audi branded warranty?
  • agrinnall
    agrinnall Posts: 23,344 Forumite
    10,000 Posts Combo Breaker
    Mis-bought, not mis-sold.
This discussion has been closed.
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