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MoreThan content insurance won't pay for a burglary

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Comments

  • Zorillo
    Zorillo Posts: 774 Forumite
    Fifth Anniversary 500 Posts Name Dropper
    As for the "routine maintanence" clause i dont think you could make scaffolding fall under that as routine would be classed as simple and small scale activities.

    Again I think all this depends on how extensive the works work.
    The reason I cited the routine maintenance clause is it's the only mention of 'works' anywhere in the Wording that I can find.

    Whether or not the scaffolding was up for routine maintenance, I have no idea, but it's not inconceivable that on a large block of flats you'd use scaffolding for gutters etc rather than a ladder.
  • Zorillo
    Zorillo Posts: 774 Forumite
    Fifth Anniversary 500 Posts Name Dropper
    lisyloo wrote: »
    Could somone explain the difference to me between secured and unsecured scaffolding?
    How do you stop scaffolding providing access 24/7?


    I guess you can take away ladders so it's not easy for a burgalar, but it can't be taken down every night.
    You've more or less answered your own question there. You might also fence off the access from the ground, if space allows.
  • Thanks again for your input, I really appreciate your thoughts. The scaffolding is up for painting of the outside of the property. They are coming back to me within 3/5 working days which could be anytime up until Thursday. I just have to see what they say and use the information you have given me to try and appeal.
  • stator
    stator Posts: 7,441 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    You make a formal complaint to the insurer.
    If they reject your complaint, you appeal to the ombudsmen.
    Changing the world, one sarcastic comment at a time.
  • Gers
    Gers Posts: 13,760 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    My DM’s building had major works done last year which entailed wrap around scaffolding covering all four levels (Glasgow tenement). The project manager told each of the eight owners that they had to tell their contents insurers of the scaffolding and confirm it writing.

    The insurance companies all asked for the duration of the works and increased the excess for it. Once the scaffolding was removed the excess returned to the original amount.
  • Insco
    Insco Posts: 183 Forumite
    astoole18 wrote: »
    Thanks again for your input, I really appreciate your thoughts. The scaffolding is up for painting of the outside of the property. They are coming back to me within 3/5 working days which could be anytime up until Thursday. I just have to see what they say and use the information you have given me to try and appeal.

    Have they come back to you yet?

    If they are still rejecting, you should immediately invoke the formal complaint procedure with MoreThan
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