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Universal credit advice/contacts

Is there a helpline for intermediaries/support/agents for universal credit? I'm often asked to support clients but it's impossible to get through on the public helpline.☹️

Comments

  • NeilCr
    NeilCr Posts: 4,430 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 11 September 2018 at 6:57PM
    What sort of support and clients? Are you doing this in an official capacity?

    Why not get in touch with DWP explain who you are and what your organisation is and see if they can point you in the right direction.

    If there is a Helpline they won't just give the number out "willy nilly"
  • calcotti
    calcotti Posts: 15,696 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    number9 wrote: »
    Is there a helpline for intermediaries/support/agents for universal credit? I'm often asked to support clients but it's impossible to get through on the public helpline.☹️

    No........
    Information I post is for England unless otherwise stated. Some rules may be different in other parts of UK.
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