We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Received a charge but not paid it yet
miggy410
Posts: 21 Forumite
My nephew has received a charge but hasn't paid it yet, he made an honest mistake having been mislead he thought he had set up a DD to cover payment, but the company sent him a letter telling him but he didn't read it properly and assumed everything was ok. Should he pay it?
0
Comments
-
I did write them a letter explaining that there had been a mix up and that the fault was due to my nephew not reading correctly a letter from them saying that a DD could not be set up as they did not have the correct information. However root cause was theirs as he was told it was set up. Eventually received a letter asking to contact their customer services who informed him that as a gesture of goodwill they would waive the fee on this occassion.:j One happy nephew. Didn't invite me for a beer tho' :beer:0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 354.4K Banking & Borrowing
- 254.4K Reduce Debt & Boost Income
- 455.4K Spending & Discounts
- 247.3K Work, Benefits & Business
- 604K Mortgages, Homes & Bills
- 178.4K Life & Family
- 261.5K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards