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Just realised I’ve paid twice for my car insurance - hit by auto-renewal
edited 30 November -1 at 1:00AM in Insurance & Life Assurance
7 replies 1.4K views
Just received two emails from insurers to renew and realised I paid for one by auto-renewal last year. Gone through my emails and I did receive an email last year about it but must’ve missed it. They didn’t send me an email after with new documents etc which I think is a bit sneaky - especially for something costing £740 - but I should’ve caught it. I’ve emailed the insurer, Elephant, asking for a refund as I have proof I was already insured - anyone have any idea whether I’m likely to be succesful? Of course I should’ve seen the hundreds of pounds taken out of my account but I closed the account around that time and didn’t pick up on it.