Currys your plan

marcarm

Not sure if this is the right place but....

I have had a Currys Your Plan account for just over a year, I bought a new TV and paid it all off in Feb this year. The account is still open but nothing has been spent on it at all.

I have looked at their website but can see no way to close the account online, unless I am missing something.

I thought companies were not allowed to make it hard for people to close accounts etc anymore, or am I mistaken?

Any ideas apart from getting in touch with them how to close it?

NotRichAtAll

do you need to close it?
it just hangs there ready in case you want to purchase something at a later date

marcarm

If I needed something, I would be able to use my emergency credit card that does not get used to purchase from elsewhere, and I want to reduce my available credit.

SuperHan

I think you can do it by calling the Your Plan customer services - have you tried this?

marcarm

SuperHan wrote: »

I think you can do it by calling the Your Plan customer services - have you tried this?

Not yet, I was looking at it late last night so there would have been no-one there.

Just wondered if anyone knew of a way I can do it online.

All else fails, I'll call them tomorrow

mattyprice4004

I’d just call them - if it takes 5 mins on the phone to cancel, I’d hardly call that ‘making it hard’.

duncansby

mattyprice4004 wrote: »

I’d just call them - if it takes 5 mins on the phone to cancel, I’d hardly call that ‘making it hard’.

That's very true, but should still be an online option

smokeandmirrors

I think its not a coincidence things that take minutes to subscribe to take months or more to unsubscribe to...... I am revising my own strategy "get in get what you want and gtf out asap "
imog bla bla imop this whole sys is contrived it makes me yawn … Free credit is not so free..