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  • csgohan4 wrote: »
    in your example, say John Lewis refuse to honour their 2nd year warranty, you have done so far using the Letter before action and small claims court.


    But if you bought the product using a credit card and is worth more than £100, could you claim off the section 75?? if it failed after the 1st year and the retailer refuses to honour their warranty?

    Sorry- saw this last night but couldn't log in on iPad. I've read up on section 75... not from the MSE website though, but I did a search and came across this-

    https://www.which.co.uk/consumer-rights/regulation/section-75-of-the-consumer-credit-act

    Yes, I think you could definitely make the claim against the credit card provider. Even if you only paid for a part of the product (perhaps through putting down a deposit) with the card.
  • KeithP
    KeithP Posts: 41,296 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    That's ok. You're welcome.
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