Speaking polish to polish customers

JReacher1

It is basic commercial common sense. If you run a business in a country and the staff and some customers are speaking a different language it puts other customers off from visiting the establishment. People don’t like to be in places where other people are speaking a different language, they accept it in other countries but nobody likes to feel an outsider in their own country.

The Welsh example is very ill thought out as if people in wales are speaking welsh it is very different to people in England speaking Polish

JReacher1

badmemory wrote: »

If she's fully trained then set up as mobile. A good business opportunity. Where you can speak any language you like.


Perhaps they should tell a few Welsh pubs to speak only English. I no longer enjoy going there because when you walk in a pub they are all speaking English, by the time you get to the bar they are speaking Welsh, just so they can make the point that you can't understand.

Thankfully we live in a country where we do not force welsh people to speak English and allow them to speak the language of the country they live in......

antrobus

badmemory wrote: »

If she's fully trained then set up as mobile.


Perhaps they should tell a few Welsh pubs to speak only English. I no longer enjoy going there because when you walk in a pub they are all speaking English, by the time you get to the bar they are speaking Welsh, just so they can make the point that you can't understand.

Easy solution. Learn Welsh.

P.S. Who is going to tell these pubs to speak only English?

P.S.S. I have often heard this story. But I've never understood how anyone can work out in the small space of time it takes to move from the front door to the bar that an individual is monolingual. Do you carry a sign?

antrobus

JReacher1 wrote: »

It is basic commercial common sense. If you run a business in a country and the staff and some customers are speaking a different language it puts other customers off from visiting the establishment. People don’t like to be in places where other people are speaking a different language, they accept it in other countries but nobody likes to feel an outsider in their own country. ..

You can't discriminate on the basis of language. Even if some 'people' don't like different languages.

elsien

Amara wrote: »

I used to work in a care home, where polish couple started with no english at all. I talked to them in polish and I've been told off for it on staff meeting, in front of everyone. I've been told, if it'll happen every again, I'll face consequences. It's not easy situation to be in. Using language other the english is grey area in employment law.

If they were employed as staff, how did they expect to deal with residents if they didn't speak English? Your friend's situation is different because she's working with customers in their own language.

JReacher1

antrobus wrote: »

You can't discriminate on the basis of language. Even if some 'people' don't like different languages.

It is not discrimination to ask your staff to not speak to (or in front of) customers in a different language.

The equality act 2010 is quite clear on this. I suggest you read up on this before posting statements that are fundamentally legally incorrect.

Red-Squirrel_2

JReacher1 wrote: »

It is basic commercial common sense. If you run a business in a country and the staff and some customers are speaking a different language it puts other customers off from visiting the establishment. People don’t like to be in places where other people are speaking a different language, they accept it in other countries but nobody likes to feel an outsider in their own country.

The Welsh example is very ill thought out as if people in wales are speaking welsh it is very different to people in England speaking Polish

I presume that when you are a customer of businesses abroad that you make sure you only speak the local language then?

JReacher1

Red-Squirrel wrote: »

I presume that when you are a customer of businesses abroad that you make sure you only speak the local language then?

No of course not that would be ridiculous.

I would hope they speak English but I would expect them to speak the native language of the country I am in and would make do with the traditional British way of pointing at things :rotfl:

I do not really understand the point of your post. This is a British business where the staff are being asked to speak English to customers.

GlasweJen

I don't know why someone would be uncomfortable with a multilingual salon employee speaking in her native language to some customers and English to other customers. You don't really get to hear other people's consultations at salons unless it's a hair dresser or nail bar. Every other procedure I've had done at a salon (facial, massage, waxing etc) is all done in a private room and then you go out to the main bit to pay. You'd need to be really closed minded to not want to hear someone say "thank you, have a nice day" in another language before switching into English.

JReacher1

GlasweJen wrote: »

You'd need to be really closed minded to not want to hear someone say "thank you, have a nice day" in another language before switching into English.

How would you know that is what they are saying if you do not speak the language?