End of Tenancy

cheeky-peach

Firstly, apologies as I appreciate that lots of this has been posted before though I would like some fresh advice.


I moved into a property that wasn't professionally cleaned, nonetheless, when I moved out, I had the property professionally cleaned to satisfy the conditions of my tenancy agreement however, the landlord has come back with a list of items which are believed "not clean enough"; I have photos of the property post-clean but the landlord hasn't yet provided me with photos of the areas which are believed not to be good enough. If I was to request photos and am provided photos, what counts as a reasonable time limit for them to be taken? I'm just conscious that once I handed the keys in, I am now unable to influence the standard of the property thus it is out of my control what happened after I left. There is clearly a debate around the different standards of clean.


There are also claims of a broken hot water tap in the kitchen. I reported a faulty tap back in October 2017 via e-mail which the landlord said they repaired. I am in now way a professional myself and have no way of knowing if the tap is actually damaged through fault of my own.


Also, I have been told that the grass and hedge were not cut; I don't recall there being anything in my tenancy agreement regarding this requirement but is there a standard length of which the grass / hedge needs to be cut? It wasn't unbearable as in general I did maintain it.



I've also been asked to pay for an external hanging basket to be re-fitted to the wall (it would take all of 2 minutes with a screwdriver!); is this something that can be enforced?

Thanks in advance.

theartfullodger

Refuse deductions, go to adjudication under deposit scheme:


It was precisely for your sort of problems that deposit schemes were brought in: Use what parliament granted, over 10 years ago!

Comms69

cheeky-peach wrote: »

Firstly, apologies as I appreciate that lots of this has been posted before though I would like some fresh advice.


I moved into a property that wasn't professionally cleaned, nonetheless, when I moved out, I had the property professionally cleaned to satisfy the conditions of my tenancy agreement however, the landlord has come back with a list of items which are believed "not clean enough"; - as you might be aware, certainly sounds like you are; you were not under any obligation to pay for cleaning. I have photos of the property post-clean but the landlord hasn't yet provided me with photos of the areas which are believed not to be good enough. If I was to request photos and am provided photos, what counts as a reasonable time limit for them to be taken? - it's irrelevant. you have photos. Forget what's reasonable. I'm just conscious that once I handed the keys in, I am now unable to influence the standard of the property thus it is out of my control what happened after I left. - indeed. There is clearly a debate around the different standards of clean. - there may be a debate, but the law as it stands is simply to leave the property in the same condition as you received it, less wear and tear.


There are also claims of a broken hot water tap in the kitchen. I reported a faulty tap back in October 2017 via e-mail which the landlord said they repaired. - was email a suitable method of serving such a notice? IE was it in your tenancy agreement? I am in now way a professional myself and have no way of knowing if the tap is actually damaged through fault of my own. - In reality for it to be your fault you would have to have maliciously damaged it. If you didn't, then it's simply worn out it's usefulness


Also, I have been told that the grass and hedge were not cut; I don't recall there being anything in my tenancy agreement regarding this requirement but is there a standard length of which the grass / hedge needs to be cut? It wasn't unbearable as in general I did maintain it. - same or similar to how you received it


Thanks in advance.

Your deposit is protected?

cheeky-peach

Yes, it's protected with DPS though it's the insured deposit rather than the full amount held with them.

Comms69

cheeky-peach wrote: »

Yes, it's protected with DPS though it's the insured deposit rather than the full amount held with them.

Yes that's fine. The insured scheme works like this:


They rule, if the LL doesn't pay, they pay out and then pursue the LL for the balance.


In that case - as above. Just go online and reclaim your full deposit.

cheeky-peach

My LL has left my ex-husband on there as the secondary tenant and my name hasn't been updated back to maiden name; I'm hoping this won't prove to be a problem?

Comms69

cheeky-peach wrote: »

My LL has left my ex-husband on there as the secondary tenant and my name hasn't been updated back to maiden name; I'm hoping this won't prove to be a problem?

Given he’s not obliged to change either of those things, yes it’s fine

cheeky-peach

What a long and stressful journey!


Just heard back from the DPS after months of back and forth with evidence etc. The result was most favourable and I am so relieved that it is finally over.

G_M

Nice to hear the outcome.


:beer: