DVLA Direct Debit for vehicle tax

uknick

Iceweasel wrote: »

The clue is here:

the Direct Debit Guarantee says;

"If there are any changes .......

So if the amount is the same as last year, there will be no notification, because they have nothing new to tell you.

The time to complain is if and when they take a different amount.

The amount taken was £10 more than last year, as Adrian C confirmed, hence our expectation to seeing a letter telling us so.

So, I'm not really sure the point of your post.

uknick

AdrianC wrote: »

...but...


<scratches head>

In our case the increase is nether here nor there. But, I'm sure there are people in the UK where £10, or whatever the increase is, may be an issue.

As it's clear the general view in the responses is what does it matter if DVLA don't play by the rules they sign up to, I think I'll leave it there.

AdrianC

uknick wrote: »

In our case the increase is nether here nor there. But, I'm sure there are people in the UK where £10, or whatever the increase is, may be an issue.

Then perhaps they'd be better driving a car in one of the lower CO2 groups, instead of one of the very highest groups (we're talking about Band I out of A-K for cars new between 01-06, A-M between 06 and 17), where the increase was less - £0 A-C, £5 D-G.

As it's clear the general view in the responses is what does it matter if DVLA don't play by the rules they sign up to, I think I'll leave it there.

No, it's more one of pragmatism. Yes, they appear to have broken the rules. So, sure, complain. Then what...? You still have to pay the different amount, one way or another, unless you change cars.

Merlin139

So what were you looking for from your original post? Compensation of some amount? Have you taken this up with the DVLA?