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Gas Meter Box

WillPS
WillPS Posts: 5,251 Forumite
Part of the Furniture 1,000 Posts Newshound! Name Dropper
We're having a new central heating system installed. All of the quotes we have had were done on the proviso that the gas meter, which sits outside the property, is properly covered prior to work being undertaken.

At the moment, gas meter is covered by a bit of wood which the old man who built and owned the property clearly knocked together at some point. The meter is dated 1990.

I got in touch with the supplier who agreed that a box should have been fitted at the time of installation (c.1962). Cadent today came out and refused to do anything. They came out with a variety of excuses, including "we wouldn't have left it out like that".

I challenged the bloke to help me find any trace of a box being properly fitted - and he couldn't. His only explanation was that the brickwork looks "newish" (it looks exactly the same as the rest of the house, so unless the whole lot was changed...).

I then took it up with their customer service who said that following installation it's the owner's responsibility to maintain the box. This is consistent with what I've read online - gas company installs, owner maintains; the problem is there quite clearly never has been a proper box installed.

They point blank refused to look in to the matter any further, citing multiple changes of ownership since as an excuse for having no records of properly installing with a box.

Is there any mileage in pursuing this further?

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