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TSB customer? You may need to check your credit file is up to date - MSE News
I lodged a dispute with Experian over the outdated information (I balance transferred to a parachute credit card in July) so now I am seeing the same debt on both accounts. Today I got a notice that TSB has told Experian that TSB dispute my claim the balance has been cleared.
Time for another complaint.
Edit: Noddle now showing TSB CC updated on 30th June for me - other cards 31st August.
This was one of three complaints I have made to TSB since their problems started. I received no resolution so went to the FOS, they have informed me today that TSB will be paying £155.50 in compensation into my account within the next week.
Noddle showing updated at 31 July with correct monthly amounts going back, MSE/Experian likewise. Equifax via Clearscore and Cap1 Creditwise still showing the old data but due an update soon.
Noddle showing updated at 31 July with correct monthly amounts going back
Same for me, my "current" TSB credit card balance has now dropped from £5.5k to £1, which is where it should have been for the past 2 months. I need to wait another week to see if my Experian/Equifax data have updated.