Npower-SSE merger given the green light - MSE News

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Former_MSE_CallumFormer_MSE_Callum Former MSE
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A merger deal between Npower and SSE has been given a provisional green light, meaning the big six energy firms could be reduced to five...
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'Npower-SSE merger given the green light'
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  • VT82VT82 Forumite
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    Doesn't seem to have been a particularly probing investigation!
  • ConsumeristConsumerist Forumite
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    I think the outcome for customers will depend on who will be running the combined group. Npower has had a bad customer-service reputation which it will be glad to lose and SSE has had a relatively good reputation (in the context of energy suppliers, that is) which may suffer if nPower is running the back office.

    Only time will tell.
    >:)Warning: In the kingdom of the blind, the one-eyed man is king.
  • SystemSystem Forumite, Community Admin
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    I think the outcome for customers will depend on who will be running the combined group. Npower has had a bad customer-service reputation which it will be glad to lose and SSE has had a relatively good reputation (in the context of energy suppliers, that is) which may suffer if nPower is running the back office.

    Only time will tell.




    Thats what i was thinking if Npower are in charge i will switch when my current deal ends , theres no way i'm dealing with them again .
  • wizk1wizk1 Forumite
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    There's also the question above the heads of all those who work at the Npower and SSE contact centres... are their jobs being made less secure? It seems mergers only benefit those in power.
  • furby-2003furby-2003 Forumite
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    I guess I will see wizk!

    I've been there 16 years so I don't mind either way but we are being told not to worry.

    I don't work in the call centre though or domestic.
    Converted comper to MSE. Thank you for all your answers!
  • gardner1gardner1
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    Was with N Power about 8 years ago..........never again
  • bxboardsbxboards Forumite
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    nPower is German owned.

    Always seems incredible to me how we willing sell out essential national infrastructure to foreign owners. Seems incredible short sighted.

    Mergers rarely if ever benefit staff or end customers.
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