Npower-SSE merger given the green light - MSE News

Former_MSE_Callum

A merger deal between Npower and SSE has been given a provisional green light, meaning the big six energy firms could be reduced to five...

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'Npower-SSE merger given the green light'

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VT82

Doesn't seem to have been a particularly probing investigation!

Consumerist

I think the outcome for customers will depend on who will be running the combined group. Npower has had a bad customer-service reputation which it will be glad to lose and SSE has had a relatively good reputation (in the context of energy suppliers, that is) which may suffer if nPower is running the back office.

Only time will tell.

System

Consumerist wrote: »

I think the outcome for customers will depend on who will be running the combined group. Npower has had a bad customer-service reputation which it will be glad to lose and SSE has had a relatively good reputation (in the context of energy suppliers, that is) which may suffer if nPower is running the back office.

Only time will tell.

Thats what i was thinking if Npower are in charge i will switch when my current deal ends , theres no way i'm dealing with them again .

wizk1

There's also the question above the heads of all those who work at the Npower and SSE contact centres... are their jobs being made less secure? It seems mergers only benefit those in power.

furby-2003

I guess I will see wizk!

I've been there 16 years so I don't mind either way but we are being told not to worry.

I don't work in the call centre though or domestic.

gardner1

Was with N Power about 8 years ago..........never again

bxboards

nPower is German owned.

Always seems incredible to me how we willing sell out essential national infrastructure to foreign owners. Seems incredible short sighted.

Mergers rarely if ever benefit staff or end customers.