Double Dipping

seasick_sailor

My wife has just received a PCN from Parking Eye for £70 for parking at ASDA Oldbury for what they claim is 11 hours 44 mins from 2039 to 0823 the next morning. The car did go to the shop on the day in question and a purchase made and my wife returned early the next day to make a return. So whilst we agree that the car was there on both occasions they seem to have missed her leaving and arriving next day. I have taken a video of my computer screen showing my Ring door bell account which clearly shows the car arriving at my home at 10:04pm and the being parked on my drive at 07:56 and 07:58am the next morning and the car leaving to go back to the store


My questions are will Parking Eye accept this for an appeal and reading all the information on “Double Dipping” have they also contravened DPA and should I also refer this to the DVLA and ICO. I won’t waste my time contacting ASDA as previous experience shows that they ignore all complaints.


Any advice appreciated

Fruitcake

Oh I would definitely complain to the store manger and/or the CEO of ASDA, pointing out in no uncertain terms this is why our MPs have said in open parliament that this is an unregulated scam, and the parking companies ae a bunch of cowboys.

I suggest you send the standard template appeal from the NEWBIES but add that you have video evidence of the car being elsewhere and will show this in court if they make a vexatious claim.

Definitely complain to the BPA, DVLA, ICO, and your MP. Local and national press might be interested as well.

In your case I believe it won't matter if the identity of the driver is revealed.

Ralph-y

as per the good advice above ....


please read / watch the below





https://hansard.parliament.uk/commons/2018-02-02/debates/CC84AF5E-AC6E-4E14-81B1-066E6A892807/Parking(CodeOfPractice)Bill

and slightly longer, the committee stage

https://www.parliamentlive.tv/Event/Index/d5550515-cce9-4185-83ec-754dadb7524a

''Rip-offs from car park Cowboys must stop''; unfair treatment; signage deliberately confusing to ensure a PCN is issued; ''years of abuse by rogue parking companies''; bloodsuckers; ''the current system of regulation is hopeless, like putting Dracula in charge of the blood-bank''; extortionate fines; rogue operators; ''sense of injustice''; unfair charges and notices; wilfully misleading; signage is a deliberate act to deceive or mislead; ''confusing signs are often deliberate, to trap innocent drivers''; unreasonable; a curse; harassing; operating in a disgusting way; appeals service is no guarantee of a fair hearing; loathed; outrageous scam; dodgy practice; outrageous abuse; unscrupulous practices; ''the British Parking Association is as much use as a multi-storey car park in the Gobi desert''; and finally, by way of unanimous conclusion: ''we need to crack down on these rogue companies. They are an absolute disgrace to this country. Ordinary motorists and ordinary residents should not have to put up with this''.

These are the exact words used, so you should quote them to your MP in a complaint and ask him/her to contact Sir Greg Knight MP if he wants further information about this scam.

and some quotes from the committe stage

"The other area is hospital parking, and I want to single out one company for some pretty shady practices. That is ParkingEye"
" is very clear to me that there is collusion between parking companies and solicitors’ firms—so-called roboclaims companies. "
"They are often set up adjacently and involve the same directors and personnel. Incidentally, the same personnel get involved in the so-called appeals bodies."
"Essentially, it is a money-making enterprise that takes advantage of motorists up and down the country. They operate in a very business-like fashion, which is why I call them roboclaims companies."
"The companies are jamming up parts of our legal system."
“I now pretty much know exactly how the parking companies and in particular the IPC have been running this scam for the past 5 years. Basically both of the appeals processes are a complete and utter sham, (and part of that sham is Gladstones Solicitors itself)”
"The appeals process at Excel/VCS is run by a team of minimum wage office workers with no legal knowledge or experience whatsoever,"
" It is claimed by the head of the appeals service (retired Judge Bryn Holloway) that this is a completely independent fair process, it is not”
"The letter mentions two individuals—Will Hurley and Bryn Holloway—and concludes this is a typical example of the clear collusion between the IPC, their members and the IAS"
"what we can do about roboclaims companies and solicitors firms that profit, often in shady ways"
" the very large amounts of money that can be involved in such scams—a company called Smart Parking was involved in one such scam on my patch"
"tightening up the rules regarding the unfair use of automatic number plate recognition" "BW Legal, regularly issues 10,000 county court judgments a month, and is known to have issued 28,000 in one month"
"They are jamming up our court system, and are often totally unjustified."
" because the lifeblood of trying to extort money from people is having access to their details."

All from Parking (Code of Practice) Bill (First sitting) Hansard





Ralph:cool:

peter_the_piper

I hope that dash cam footage would be allowed as this would definitely knock the double dipping on the head.

steve1500

Your video should have a time stamp as to when the file was originally created.

The courts accept / will consider video evidence, especially with a time code, it is very difficult to refute video with a time code


I would also add, after stating that you have video evidence, as to the location of the vehicle , if they send any threat o'grams you will seek compo under the Data Protection Act

I wish I could be double dipped would so love a nice bit of compo under DPA

Redx

so similar to this recent thread then

https://forums.moneysavingexpert.com/discussion/5883517/asda-parking-eye


and despite your reservations, a direct approach worked in that case

Coupon-mad

My questions are will Parking Eye accept this for an appeal

Yes, they will have no choice.

and reading all the information on “Double Dipping” have they also contravened DPA and should I also refer this to the DVLA and ICO.

YES, even if PE cancel, still make that complaint as ANPR systems fail and the ICO needs to know it.

Half_way

There should be a zero tolerance of double dipping, company's that produce parking charges as a result of double dipping should face an immediate ban from accessing DVLA data, and those that allow double dip ppcs to operate on their land sound be made to refund anyone affected+costs+gdpr issues

peter_the_piper

Coupon-mad wrote: »

Yes, they will have no choice.

YES, even if PE cancel, still make that complaint as ANPR systems fail and the ICO needs to know it.

I'm sure I read somewhere that the software used for anpr was originally designed to track staff coming in and out and total up their time on site,ergo it was designed to be a double dipping software.