Claim Form (Seel St, Liverpool)

KeithP

Why didn't you follow the suggestion made in post #8?...

6) Log into MCOL after a few days to see if the Claim is marked "defended". If not chase the CCBC until it is.

Ring the court and insist they correct their error.

KeithP

The_Deep wrote: »

I do not understand. Did you not attend court? From the end of August until today seems a very short time for a case to be decided in court.

I guess it was a Default Judgment because the CCBC did not correctly record the fact that they had received a Defence.

Coupon-mad

tlew12778 wrote: »

Today I received a judgement.

I sent in the response to claim on 14/9 via email. I have the auto-confirm email from CCBC. I’ve logged onto moneyclaim and see there is no reference to having received it. So do I “apply to set aside?” based on having sent the response to claim within the required time frame? I have screenshots but have not uploaded the images anywhere so cannot insert them . Thanks.

NO.

You do what the other 2 people did when this happened to them recently, and complain to the CCBC and get them to set aside their erroneous order at no cost to you.

tlew12778

Do you suggest emailing them (same email used to file the response to claim) or using resolver? I found this:
Xxx.gov.uk/government/organisations/hm-courts-and-tribunals-service/about/complaints-procedure

KeithP

KeithP wrote: »

Ring the court and insist they correct their error.

Is this another suggestion you are going to ignore?

tlew12778

No sorry! I was reading on my phone before and only saw coupon-mad’s comment.

tlew12778

As for logging onto MCOL, I mentioned above that I was having technical issues with the login. I was not able to resolve them even with MCOL’s assistance. Their suggestion at the time was to just do it all over email. I only managed to sort it out today by logging in on my phone.

Coupon-mad

I detest Resolver; it's useless for private parking cases, really clueless.

So why try another website instead of just copying what the other 2 posters did and simply phoning the CCBC to COMPLAIN and point out their error, tomorrow?

tlew12778

That’s what we did. They said to just send the email with the attachment again? We will call back again on Tuesday or Wednesday to check that it’s been uploaded and check MCOL too. I’m now more concerned with the fact that nothing was mentioned about canceling the judgement bc I don’t want it to hit my husband’s credit rating.

I posted the link about resolver before I saw the two comments about calling.

tlew12778

Update: we called and were given a different (but similar) email to send it to (again). Sent it off and notwithstanding numerous calls and emails, it still has not shown up on MCOL. They’ve simpy said to send it again. Feel like they are having us on TBH and just waiting for the judgement to be overdue? Can they do that?