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OneSelect going to be Next Iresa?

brexit
brexit Posts: 15 Forumite
Hi,
Iresa had increased direct debit from £42 to £100 a month, wanted a one off £168 couple of months before going burst. Luckily I managed to switch to OneSelect. What a relief! Not long lasting though!

Was paying £44 a month to OneSelect. No energy usage increased but now OneSelect upped the DD to £128 a month. Not a single bill issued as I am with them 3 months now. Regular meter reading provided online. Can’t understand what I did wrong?

Is OneSelect going the same way to Iresa?

Comments

  • HampshireH
    HampshireH Posts: 4,773 Forumite
    Seventh Anniversary 1,000 Posts Name Dropper
    Ask for a bill. Then check the usage with the tariff you believe you should be on.
  • Skools_Out
    Skools_Out Posts: 258 Forumite
    Fourth Anniversary 100 Posts Combo Breaker
    brexit wrote: »
    Hi,
    Iresa had increased direct debit from £42 to £100 a month, wanted a one off £168 couple of months before going burst. Luckily I managed to switch to OneSelect. What a relief! Not long lasting though!

    Was paying £44 a month to OneSelect. No energy usage increased but now OneSelect upped the DD to £128 a month. Not a single bill issued as I am with them 3 months now. Regular meter reading provided online. Can’t understand what I did wrong?

    Is OneSelect going the same way to Iresa?

    https://www.moneysavingexpert.com/utilities/lower-energy-direct-debits/
  • Norman_Castle
    Norman_Castle Posts: 11,871 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    brexit wrote: »
    Hi,
    Iresa had increased direct debit from £42 to £100 a month, wanted a one off £168 couple of months before going burst. Luckily I managed to switch to OneSelect. What a relief! Not long lasting though!

    Was paying £44 a month to OneSelect. No energy usage increased but now OneSelect upped the DD to £128 a month. Not a single bill issued as I am with them 3 months now. Regular meter reading provided online. Can’t understand what I did wrong?

    Is OneSelect going the same way to Iresa?
    I would suspect £42 or £44 per month was never enough hence the increase. When you searched for new providers did you put £44 as your monthly usage? Annual usage in kwh should give accurate dd amounts. Based on annual kwh usage statements what is your annual cost? Divide this by 12 for monthly dd payments.
  • I would always advise everyone to only come to a monthly direct debit amount by showing annual estimated usage by Kwh s only, over one complete calendar year. Even this may be understated if you have used an annual kwh figure based on the usual mild winters we have had from 2011 to 2015
    last winter was much colder and longer than the previous five. I ended up last year having my £52 dd raised to £75 just to catch up with the extra usage the "beast from the east "made me use.
    Iresa Energy was a very good supplier offering the UK s cheapest rates and they were probably driven to the wall by people overloading their fragile understaffed call centre ( of a staff of three )with complaint after complaint merely because that some people would always want to be paying rock bottom prices and then started to mess Iresa s income stream. Lets hope Eversmart Energy and others offering the best prices do not go the same way.
    Smart meters will stop all this eventually when all suppliers can get more accurate and truthful kwh annual usage and they do not have to rely on truth and honesty with customers understating their usage simply to borrow money from suppliers and go into debt on purpose.
  • andydg
    andydg Posts: 5 Forumite
    Sixth Anniversary First Post Combo Breaker
    I never underestimated anything, but now it seems there's over £500 debt which octopus are demanding me to agree to.
    ....been here a while but forgot my id as I hadn't logged in for a while after I got debt free...
  • brexit
    brexit Posts: 15 Forumite
    “OneSelect going to be Next Iresa?”
    Oh no! Nightmare again!
    What’s going on energy supplier?
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