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Comments

  • Fruitcake
    Fruitcake Posts: 59,479 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 31 August 2018 at 9:40AM
    mknapton wrote: »
    Submitted the template response and received the following:

    We write to acknowledge receipt of your recent online appeal, on behalf of the driver, appealing against the issuing of a Parking Charge Notice (PCN) to the vehicle.

    We note your comments and must refer you to the Protection of Freedoms Act (PoFA) 2012, Schedule 4 - Recovery of unpaid Parking Charges. This is available to view online at:

    We must therefore request that the details of the driver of the vehicle at the time of the contravention are supplied; this must include their full name and serviceable UK postal address. If you are unwilling or unable to provide these details the registered keeper of this vehicle will remain liable for this PCN. This information should be provided by 19th September 2018. Please note, Premier Park Limited will not reply to any correspondence until after the above date, if the requested information is not provided.

    If we do not receive this information by the date given, the registered keeper of the vehicle at the date of event will be held liable.

    If you would like to view our photographic evidence, please visit ...

    Please respond by return or by filling in the Transfer of Liability form on the reverse of the PCN and posting it to Premier Park, PO Box 624, Exeter, EX1 9JG.

    What next? We still think we paid the correct amount for the parking.

    We asked for details of our payment but they didn’t respond. I’ve just followed the link ‘Photographic Evidence’ and it says that the whole period of parking wasn’t paid for. This definitely wasn’t the case.

    Should they have to provide us with the data readout from the machine as they seem to have ignored our request?

    If those are the actual words they have used, then they are telling lies. The POFA 2012 says no such thing and you should complain to the BPA, the DVLA, and your MP about these lies. It is a misrepresentation of facts and they are lying in order to get you to do something that no one can force you to do.

    There is no must in the POFA. They may request driver details but they cannot insist or imply that you have no other option.

    Fire off the complaints whilst you wait for your PoPLA code to arrive.
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  • Coupon-mad
    Coupon-mad Posts: 155,619 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Why are we getting this again?

    It's mentioned on every PP thread, no need for us to reply yet again telling people yet again to just ignore that drivel and wait for the POPLA code. Yawn.

    OPs do best when they read other threads like theirs.
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  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    mknapton wrote: »
    What next? We still think we paid the correct amount for the parking.

    We asked for details of our payment but they didn’t respond. I’ve just followed the link ‘Photographic Evidence’ and it says that the whole period of parking wasn’t paid for. This definitely wasn’t the case.

    Should they have to provide us with the data readout from the machine as they seem to have ignored our request?


    typical phishing sc@m to get the drivers details


    DONT TELL EM PIKE !


    they do not have to give you any evidence in response to your appeal, so they didnt and wont. of course they ignored your request ! (there is no legislation on private parking , yet)

    hence why I told you to drop a SAR bomb on them using the GDPR, they must respond to that by law or risk an ICO investigation

    to get that info you require, you use the SAR, not the appeal , they were separate tasks for you to do, seems you failed to do the SAR one (but will take a month to get the details back)
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