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Interest Refund

My son received a letter from Barclaycard today refunding him over £800 in interest fees even though he didn't ask for it. They have knocked it off the money he owes and is paying back each month as he got into difficulties. They have said they don't feel they gave him the service they should have done when he told them he was having problems paying. I'm quite impressed with this, totally out of the blue.
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