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Parking Ticket now with Gladstones

I'm starting a new thread because I couldn't find any answers relating to my particular circumstances, though I apologize in advance if I'm missed this being discussed!

I received a ticket from UK Cap Park management Ltd for using a car park without authority in Dec 17. I answered the letter explaining I had permission, that I had spoken to the manager of the 5-a-side company that I was using and they had stated I was entitled to use the car park, and offered to provide evidence that supports this.

The letter they sent back had ignored or misconstrued (I think purposefully!) my points and offered inaccurate information on why I still needed to pay this fine.

I have sent them several letters explaining I was entitled to use the car park and there must be have been an issue with the system they use (you have to enter your reg at the reception desk when you arrive).

I have responded, explained the situation and offered to provide evidence to support my right to use the car park but now they have passed this to Gladstones with instructions to go to court.

Should I continue to reply, or wait for my court summons and present my account of the day there instead?

The only thing I have picked up which I should have done differently (apart from coming on here immediately:(....) is to reply via email rather than letter.

Thanks for your time.

Comments

  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    for a start , you wont get a "summons" because this is not a criminal matter

    gladrags will issue an MCOL using the government office in Northampton, the CCBC which is the centralised office for small claims

    yes you keep issuing a rebuttal, like post #2 of the NEWBIES FAQ tells you to do

    eventually UKCPM will probably tell gladrags to issue the MCOL on their behalf , like the dozens of others we have seen on here this year, so start reading those and bookmarking them so you know exactly what to do when the MCOL arrives and moving forward

    the NEWBIES FAQ sticky thread post #2 guides you through all this as well
  • LJmonsters wrote: »
    I received a ticket from UK Cap Park management Ltd for using a car park without authority in Dec 17. I answered the letter explaining I had permission, that I had spoken to the manager of the 5-a-side company that I was using and they had stated I was entitled to use the car park, and offered to provide evidence that supports this.
    Why haven't those from whom you had permission not getting involved? Were they the same people who contracted UKCPM? You need to get the landowner of the car park to step in, since you had permission to be there.
  • Thanks for the replies. I'll keep an eye on the threads.

    The 5-a-side company have offered to give a statement, but they don't own the land, it's part of the university.
  • System
    System Posts: 178,373 Community Admin
    10,000 Posts Photogenic Name Dropper
    Which Uni is that?
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • The_Deep
    The_Deep Posts: 16,830 Forumite
    This is an entirely unregulated industry which is scamming the public with inflated claims for minor breaches of contracts for alleged parking offences, aided and abetted by a handful of low-rent solicitors.

    Parking Eye, CPM, Smart, and another company have already been named and shamed, as has Gladstones Solicitors, and BW Legal, (these two law firms take hundreds of these cases to court each year). They lose most of them, and have been reported to the regulatory authority by an M.P. for unprofessional conduct

    Hospital car parks and residential complex tickets have been especially mentioned.

    The problem has become so rampant that MPs have agreed to enact a Bill to regulate these scammers. Watch the video of the Second Reading in the House of Commons recently

    http://parliamentlive.tv/event/index/2f0384f2-eba5-4fff-ab07-cf24b6a22918?in=12:49:41 recently.

    and complain in the most robust terms to your MP. With a fair wind they will be out of business by Christmas.
    You never know how far you can go until you go too far.
  • Coupon-mad
    Coupon-mad Posts: 155,532 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Which Uni is that?

    Yes please tell us. I want to make sure my nephews avoid it if possible.

    IMHO, a notorious ex-clamper firm (like UKCPM, etc.) have no place at a University.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • It's the SGS WISE Campus, in Filton (North Bristol).
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