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Need your advice regarding Samsung/Service Engineers

2»

Comments

  • vishaljh
    vishaljh Posts: 39 Forumite
    £70 call-out charges.
    £100 to my engineer
    Took a day off on the day they were changing compressor.
    Loads of phone calls and emails.
  • lincroft1710
    lincroft1710 Posts: 19,395 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    You can't claim for the day you took off to have the compressor fitted, you would have to have done this even if it had been diagnosed first time. The Samsung service engineer's charge is not claimable, part of the terms of the warranty. If you did not pay £100 for the compressor to be fitted then this would cancel out your engineer's charge
    If you are querying your Council Tax band would you please state whether you are in England, Scotland or Wales
  • Al_Ross
    Al_Ross Posts: 997 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    [FONT=&quot]I would contact the national papers and see if they would be interested in running your story.[/FONT]
    [FONT=&quot] [/FONT]
    [FONT=&quot]I have never trusted Samsung; they seem to use some shoddy repair agents[/FONT]
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