We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
IMPORTANT: Please make sure your posts do not contain any personally identifiable information (both your own and that of others). When uploading images, please take care that you have redacted all personal information including number plates, reference numbers and QR codes (which may reveal vehicle information when scanned).
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Q park lost ticket charge - advice needed
Amymulligan
Posts: 1 Newbie
Hi everyone,
My husband parked in a Q Park in Leeds on Friday after work and was there for approximately an hour and a half. He lost his white ticket used to pay, so called the help button. They said they could not release his car unless he paid the “lost ticket charge” of £46.
There are multiple cctv cameras, so it would have been very easy to see what time he entered the car park. But customer services were not at all helpful (we have contacted them both through social media and on the phone). Do we have a case here? £46 is extortionately high and due to us buying our first house a week ago it’s just not something we can afford.
Any help on how we can proceed with this would be helpful. Thanks in advance.
My husband parked in a Q Park in Leeds on Friday after work and was there for approximately an hour and a half. He lost his white ticket used to pay, so called the help button. They said they could not release his car unless he paid the “lost ticket charge” of £46.
There are multiple cctv cameras, so it would have been very easy to see what time he entered the car park. But customer services were not at all helpful (we have contacted them both through social media and on the phone). Do we have a case here? £46 is extortionately high and due to us buying our first house a week ago it’s just not something we can afford.
Any help on how we can proceed with this would be helpful. Thanks in advance.
0
Comments
-
Q park is a BPA member.
I believe it is unlawful to demand payment to release a car on private land as it was outlawed when the Protection of Freedoms Act was introduced in 2012. Complain to the BPA and DVLA about this.
It may also be a criminal offence.
Did payment have to be made before the car was allowed out?
Have you read the Sticky thread for NEWBIES yet?
You should also complain to your MP about this unregulated scam.
If Q Park do not know the name of the driver, then edit your post and only refer to The Driver and The Keeper, who are two different people.I married my cousin. I had to...I don't have a sister.
All my screwdrivers are cordless."You're Safety Is My Primary Concern Dear" - Laks0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 352.1K Banking & Borrowing
- 253.5K Reduce Debt & Boost Income
- 454.2K Spending & Discounts
- 245.1K Work, Benefits & Business
- 600.7K Mortgages, Homes & Bills
- 177.4K Life & Family
- 258.9K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards