Help13 wrote: »
I have just discovered that I am in a similar boat.
One Call Insurance has renewed my cover, without my express permission.
Due to a string of extraordinary personal circumstances I haven't realized this until now--two weeks after the money has been deducted from my credit card. Plus they have kindly signed me up for a series of optional extras that I would never have agreed to. Where do I stand? I am quite sure that I would never have given permission for them to renew automatically, but it will be my word against theirs. I really don't want to stay with them now. They have upped my premium by £80 from last year, too. Where do I stand? I know that I have dropped the ball on this one, but I have honestly had the year from hell so far and my attention was on other more urgent things. Any advice would be very much appreciated before I make the call on Monday. Thanks in advance.
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