We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
IMPORTANT: Please make sure your posts do not contain any personally identifiable information (both your own and that of others). When uploading images, please take care that you have redacted all personal information including number plates, reference numbers and QR codes (which may reveal vehicle information when scanned).
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
motorway services complaint re pcn
R&R33
Posts: 8 Forumite
Do service stations have the right to forward on a complaint email re a pcn to the parking companies appeal dept without permission?
Can the registered keeper complain about this?
Does the additional information now need to be added to the initial appeal template?
Can the registered keeper complain about this?
Does the additional information now need to be added to the initial appeal template?
0
Comments
-
What is the name of the PPC please?
It will all depend on with whom the contract lies. I would suspect a MSA would have a contract with the PPC and therefore should be able to tell them to cancel.
However, don't rely entirely on that. Send the appeal to the PPC just as it appears in the NEWBIES and a complaint to the MSA site manager or CEO.
Remember, a MSA is a refuge, a place of safety to go to when a driver is tired and in need of a rest. It is actually a legal requirement to ensure you are in a fit condition to drive, and a PPC trying to force an unfit driver on to the road should be fought at every stage.
Personally I would carefully add this part to the appeal from the keeper as well as the complaint to the MSA.
Please complain to your MP about this outrageous scam as well.I married my cousin. I had to...I don't have a sister.
All my screwdrivers are cordless."You're Safety Is My Primary Concern Dear" - Laks0 -
Thank you for responding.
Its CP Plus. But their email did not give the impression they were cancelling. It just replied saying all appeals should be done through CP Plus and it copied them in the email trail/response (with the initial complaint the registered keeper made to the MSA) saying they had forwarded.
The registered keeper will now send an additional complaint to the MSA site manager and CEO and will carefully add the parts highlighted by your good self (tiredness/legal requirement).
Thanks again0 -
The motorway service area is responsible and liable for the actions and conduct of its agents/employees.
CP plus are there as an agent of the MSA, however as with most things in PPC land the principal ( ie the MSA) and or the staff will let the tail wag the dog.
You will need to say the right things to the MSA, and remind them of their responsibilities.
Why was the vehicle issued a parking charge notice in the first place?From the Plain Language Commission:
"The BPA has surely become one of the most socially dangerous organisations in the UK"0 -
The vehicle overstayed the limit - the driver was extremely tired and stopped because they felt unsafe. However the quick nap lasted a little longer than they thought0
-
typical
I would put into the complaint that you do not wish your data and information to be shared with the parking company , other than the pcn number/reference in order to cancel it
ie:- make them aware that they cannot copy this complaint to their PPC under GDPR rules on non-sharing of sensitive data
perhaps remind them of what happened when a barrister got one and got his costs and damages before a judge not long ago (try googling it for the papers and/or parking pranksters blogsite etc)0 -
Dear All (including those who created the Newbies stickies)
Thank you all for your help and advice regarding PPC tickets. I have now received the below and the driver and registered keeper are very happy
Dear Sir/Madam,
Thank you for your correspondence concerning your Parking Charge Notice.
In light of your claims, the representations stated in your appeal have been noted and upheld.
We confirm this Notice has been cancelled in full and no further action will take place.
Yours faithfully,
CP Plus Ltd0 -
perhaps remind them of what happened when a barrister got one and got his costs and damages before a judge not long ago
https://www.theguardian.com/money/2017/aug/26/parking-eye-takes-on-top-barrister-85-fine
Nicholas Bowen QC, brother of BBC's Middle East Correspondent, Jeremy Bowen.
Please note, we are not a legal advice forum. I personally don't get involved in critiquing court case Defences/Witness Statements, so unable to help on that front. Please don't ask. .
I provide only my personal opinion, it is not a legal opinion, it is simply a personal one. I am not a lawyer.
Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.Private Parking Firms - Killing the High Street0 -
Maybe die or pay £100
0 -
Well done, a quick win!Dear All (including those who created the Newbies stickies)
Thank you all for your help and advice regarding PPC tickets. I have now received the below and the driver and registered keeper are very happy
Dear Sir/Madam,
Thank you for your correspondence concerning your Parking Charge Notice.
In light of your claims, the representations stated in your appeal have been noted and upheld.
We confirm this Notice has been cancelled in full and no further action will take place.
Yours faithfully,
CP Plus Ltd0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 352.2K Banking & Borrowing
- 253.6K Reduce Debt & Boost Income
- 454.3K Spending & Discounts
- 245.2K Work, Benefits & Business
- 600.9K Mortgages, Homes & Bills
- 177.5K Life & Family
- 259K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards