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A bit of advice regarding no hot water/heating after 3 weeks

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Comments

  • Throwaway1 wrote: »
    I went 13 weeks with no hot water or heating earlier this year in my rented house! It can be difficult to get a plumber out at short notice and if it was your own house it may have taken around that sort of time to fix it (the 14 days not 13 weeks - don't ever use SSE repair service). So long as you had access to hot water (e.g. via a kettle) then it's liveable, heating isn't needed this time of year thankfully. As they did come out within the 3-5 working days to have a look at it, they may be able to argue that they were attempting to fix it? I'm not sure but I don't think they will reduce rent as they may be able to argue you had other ways to heat water and of course the rest of the house was still habitable.

    Unbelievable. You think it's acceptable to go without something you've paid for?
  • It's of no consequence what people do in their owned homes. As a tenant you are paying for a level of service. You are a customer like you are in a hotel. This service is appalling.
  • diggingdude
    diggingdude Posts: 2,495 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper Photogenic
    There probably wasn't anything a landlord could do to spreed things up and you won't get compensated. It's not right because you are paying for a service but it's reality.

    Those saying what if it was your own boiler are missing the point, it's not yours, you are paying for a working boiler no different to paying for a holiday in Spain and being asked to put up with bring in a tent in Manchester for 3/4 of your holiday !!!55357;!!!56832;

    Put it down to the joy of renting and remember when your rent goes up to maybe mention you can't pay that for a few weeks but it's ok as you put up without a boiler !!!55357;!!!56397;
    An answer isn't spam just because you don't like it......
  • PasturesNew
    PasturesNew Posts: 70,698 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    "should be" ... is ideal, but I bet a lot of plumbers were on their holidays too....

    "should be" ... would be nice, but it wasn't.

    I think you need to just sigh and accept that ... "at least the LL put a whole new boiler in" - most wouldn't.

    Yes you've had the hard end of the wedge shoved up your lifestyle for a few hot/sticky weeks... but just shrug your shoulders and think "I'm British, we carry on regardless" and forget it.
  • huh? We're British? It's not World War Two. It's fixable and the tenant is paying for hot water and isn't getting any!
  • PasturesNew
    PasturesNew Posts: 70,698 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    huh? We're British? It's not World War Two. It's fixable and the tenant is paying for hot water and isn't getting any!

    It is fixable - but it wasn't.
    Then it was.
    Drama over.
    No toys need to leave the pram.
  • Comms69
    Comms69 Posts: 14,229 Forumite
    10,000 Posts Third Anniversary Name Dropper
    It's of no consequence what people do in their owned homes. As a tenant you are paying for a level of service. You are a customer like you are in a hotel. This service is appalling.

    Ye that total nonsense
  • Comms69
    Comms69 Posts: 14,229 Forumite
    10,000 Posts Third Anniversary Name Dropper
    huh? We're British? It's not World War Two. It's fixable and the tenant is paying for hot water and isn't getting any!

    Then the tenant isn’t paying for hot water are they- the boilers not working....
  • GaleSF63
    GaleSF63 Posts: 1,541 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Throwaway1 wrote: »
    had a few evening baths by filling up the kettle, having all pans on the go on the hob and putting a casserole dish full of water in the oven.

    I've done that, except for the casserole dish! It wasn't that difficult - but you do need the kitchen and bathroom to be on the same floor and not too far apart...

    Nearly 40 years ago when the "Ascot" gave up I heated water in the twin-tub and drained it into the bath (bathroom was off the kitchen).
  • To be honest, to get a new boiler after three weeks is pretty amazing. Even more so after the first visit was by an engineer who doesn't seem to have known his nose from his elbow.

    Nowadays people DO think baths and showers should be available daily.., it hasn't always been so and people still lived. Its a lifestyle thing not a 'one of life's necessities' thing, particularly with the temperatures we have been having.

    Its fixed, you have a brand new boiler (and having had one myself, I know how that improves heating and hot water supply - at a cheaper price).., I'd be thinking, 'thank god I have a LL who replaces a busted boiler' and smile (having lived in a place for four years with a 30 year old boiler that kept breaking, with an inadequate repair that the LL refused to replace).

    Waiting three weeks for a new boiler is nothing.., honestly.
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