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help with ipoints

:mad: I won a football shirt on the summer scratchcards with ipoints on the 17th of july but haven't recieved it. I've given my order and have emailed then numerous times but they just say they will chase it up it's been almost 4 months now by time i get the t-shirt it will probaly be end of season any help appreciated as i'm at a loss what to do now. thanx
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