DRP Parking charges

Magurudumu2

Hi All,

I have potentially a slightly different case, on July 26th last year our car went into a costa carpark in swindon and after exceeding the time limit was sent a ticket by post, we didn't have any of the original warning letters it was straight to a DRP parking notice claim thing!

I contacted Brittania Parking task that they call off the dogs so we could at least contest the original charge, they did this but when accessing the site it wouldn't let me contest it, i emailed her back to tell her this, here is her reply -

Dear Martin

The notice is open for an appeal to be made currently.

I would advise doing this through the portal.

Alternatively please appeal in writing to the address below. Please remember to include the parking charge reference and an address/email address for communication

Kind regards

Kim Offord
Account Manager

I replied attaching a screenshot of the problem, to which i received no further correspondence, i wrote to the head office as recommended and had no reply from them either.

Almost 1 year later to the day we get another letter asking for the full amount from DRP, i have read the threads and sent the recommended response that starts with this line

'I appeal and dispute your 'parking charge', as the keeper of the vehicle. I deny any liability '

They replied with -

Thank you for your email regarding the above Parking Charge Notice (PCN).

The time to challenge the charge has now expired and therefore access to the Independent Appeals Service (if applicable) is no longer available.

However, in order to resolve this matter, I will offer the following comments as to why this PCN was correctly issued and is still payable.

My findings

The site in question is subject to terms and conditions, which are stated on signs throughout the area. Those signs state that there is a time limit at the site.

On the date in question the vehicle was parked for longer than the time stated and a PCN was correctly and legitimately issued as a result.

What you need to do now

Please ensure that £160.00 is paid by 20/08/2018. Payment can be made online or by phone. Go to debtrecoveryplus. or phone 0208 234 6775. You can find full details of how to pay on the reverse of the letter(s) sent.

What will happen if you do not pay what you owe

If the amount is not paid by the date shown above, we will recommend to our client that court action be taken by them to recover the outstanding balance.

What if you do not agree

Although any correspondence that does not provide further evidence will be noted and retained, I cannot guarantee that we will reply to it.

Payment Methods

Online Payment: debtrecoveryplus

Telephone Payment: Ring 0208 234 6775

Bank Transfer: Quote your reference number to Debt Recovery Plus Ltd, Royal Bank Of Scotland, Sort Code 16-00-01, Account Number 20891316

Cheques/Postal Orders: Should be posted to the address below, made payable to Debt Recovery Plus Ltd. Please write your reference number on the back.

So I am now slightly baffled about where i am in the process and what i can do about it? could somebody point me in the right direction please?

Best Regards

M

beamerguy

Well, YOU DO NOT PAY DRP and please in future, don't
even talk them ..... retards in the extreme

Debt Collectors (DRP & ZZPS) What they don't want you to know

https://forums.moneysavingexpert.com/discussion/comment/74617829#Comment_74617829

Magurudumu2

Ok Thank you, ill no longer communicate with them, have read through the link and get the general gist that ignoring them is the way to go, until perhaps they send an official solicitors letter that gives 30 days to respond, if or mine this takes place do i continue to ignore this or is there some standard way of replying to this stage.

Many thanks

beamerguy

Magurudumu2 wrote: »

Ok Thank you, ill no longer communicate with them, have read through the link and get the general gist that ignoring them is the way to go, until perhaps they send an official solicitors letter that gives 30 days to respond, if or mine this takes place do i continue to ignore this or is there some standard way of replying to this stage.

Many thanks

good, but it will never be DRP who do this, they are powerless
to do anything.

Only the PPC can start proceedings
If that happens come back here

Magurudumu2

Many thanks for your help, hopefully i won't be needing it any further!

Weasel_Watcher

Since you never received a Notice to Keeper, it means they cannot rely on PoFA 2012 and cannot legally hold the keeper liable.



Have you kept all your email correspondence? What was on your original appeal? Specifically, was the driver identified?



If you have never identified the driver, it might be worth contacting the DVLA to see if the dates support your case that they did not send an NTK in time.


Email the DVLA giving your full name and postal address, the full name and addresson the vehicle V5C Log, and the vehicle registration number (VRN)
Send to [EMAIL="SubjectAccess.Requests@dvla.gsi.gov.uk"]SubjectAccess.Requests@dvla.gsi.gov.uk[/EMAIL]


They will eventually get back to you with the date(s) that Brittania Parking accesed your details under the KADOE system.

Quentin

You look to have included your real name in your OP


If so remove it!


The ppcs monitor this forum and can use posts against you

The_Deep

This is an entirely unregulated industry which is scamming the public with inflated claims for minor breaches of contracts for alleged parking offences, aided and abetted by a handful of low-rent solicitors.

Parking Eye, CPM, Smart, and another company have already been named and shamed, as has Gladstones Solicitors, and BW Legal, (these two law firms take hundreds of these cases to court each year). They lose most of them, and have been reported to the regulatory authority by an M.P. for unprofessional conduct

Hospital car parks and residential complex tickets have been especially mentioned.

The problem has become so rampant that MPs have agreed to enact a Bill to regulate these scammers. Watch the video of the Second Reading in the House of Commons recently

http://parliamentlive.tv/event/index/2f0384f2-eba5-4fff-ab07-cf24b6a22918?in=12:49:41 recently.

and complain in the most robust terms to your MP. With a fair wind they will be out of business by Christmas.

Magurudumu2

Hi All,

So i have had some developments since this post, they have changed tact and have sent letters from BW Legal, i have sent this to Brittania parking and an email to BW to notify them.

Dear Sir or Madam
Subject access request (Data Protection Act 2018 / General Data Protection Regulations
(GDPR)
Please supply the data about me that I am entitled to under data protection law!relating to myself.
- ALL photos taken
- a close up of the signs on the day in question.
- Evidence that you have paid a debt collector and or initial legal costs being claimed for,
- all letters/emails sent and received, including any appeal correspondence earlier
- all data held, all evidence they will rely on, and a full copy of the PCN, NTK
- and a list of all PCNs they consider are outstanding against you and/or this VRN.
If you need any more data from me to confirm my identity please let me know as soon as
possible.
It may be helpful for you to know that data protection law requires you to respond to a request
for data within one calendar month.
If you do not normally deal with these requests, please pass this letter to your Data Protection
Officer, or relevant staff member. If you need advice on dealing with this request, the Information
Commissioner’s Office can assist you. Its website is ico.org.uk or it can be contacted on 0303
123 1113.

They replied with this -

Please note we are acting on our clients instructions to recover the above balance (£160) which remains due and owed by yourself to our client.

information about the right to restrict processing is available on the information commissioners website. The right to restrict processing only applies in certain limited circumstances. We are not of the view that the right to restrict processing is applicable in this case.
Your data is processed for the lawful purposes set out in the privacy notice, a copy of which is enclosed and available on (bw web address). Whilst we acknowledge you have made a request for information with our client it is important to not that this does not affect the validity of the claim meaning our client has an overriding legitimate interest to recover the sums due to them

As such your account will not be suspended from further collections activity unless we are instructed to do so by our client,Please contact us to reach a suitable resolution.

We trust this is satisfactory and clarifies our position. should you be dissatisfied with our response you may raise a complaint with the information commissioners office.

Signed bw legal.

Could i possibly get some help on my options for my next step please?

The_Deep

They have added an unlawful £60, if it gets to court point it our to a judge.

It is the will of Parliament that these scammers, (very often former clampers), be put out of business.

Hopefully that will take place in the near future. The Bill has passed through the HOC without hitch, and goes to the Lords soon. In the meantime involve your MP, the poor dears are buckling under the weight of complaints about these scammers.

This is an entirely unregulated industry which is scamming the public with inflated claims for minor breaches of alleged contracts for alleged parking offences, aided and abetted by a handful of low-rent solicitors. Is has been suggested by an MP that some of these companies may have connections to organised crime.

Parking Eye, CPM, Smart, (especially Smart}, and others have already been named and shamed in the House of Commons as have Gladstones Solicitors, and BW Legal, (these two law firms take hundreds of these cases to court each week), hospital car parks and residential complex tickets have been especially mentioned. They lose most of them, and have been reported to the regulatory authority by an M.P. for unprofessional conduct

The problem has become so widespread that MPs have agreed to enact a Bill to regulate these scammers.

Sir Greg Knight's Private Members Bill to curb the excesses, and perhaps close down, some of these companies passed its Third Reading in late November, and, with a fair wind, will become Law next year.

All three readings are available to watch on the internet, (some 6-7 hours), and published in Hansard. MPs have an extremely low opinion of the industry. Many are complaining that they are becoming overwhelmed by complaints from members of the public. Add to their burden, complain in the most robust terms about the scammers.

Magurudumu2

Thank you for that The Deep, i will keep an eye on that extra £60, so in regards to my next step do i continue to ignore them now and see if they lose interest or wait and see if a court date comes through the door?