Leaving ADT

bortyuk

Hi there,

I have had a monitored ADT alarm for many years that I recently stopped the contract for. ADT want to charge me £120 to disconnect the system and make it standalone so I can continue to use it myself. Is that fair? I've been a loyal customer for years and have paid many years of premiums.

Thanks,

Mark

Browntoa

If it's in their terms and conditions then yes

Aylesbury_Duck

As above. If that's what you signed up to, it's fair.

juju04

ADT have so many extra charges. signed up to them at a grand designs show and gave £99 deposit, a few months later found a local company that were much more reasonable. Called ADT to cancel and get deposit back and advised that I had been sold the system via a 3rd party (even though the stand was a ADT stand) but they couldnt give me their details and all the details I had been given were ADT contact details.