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Gladstones letter before claim defence

Hi guys,

Having read though the frequently asked questions, I now need some specific advice on how to respond to my letter before claim from Gladstones. (Looks to be genuine as ref begins with 1). I ignored the initial letters from the ticket company as thought it was a con to be honest, since there was no ticket on the car when I came out, just a sticker warning me that I would be clamped next time.

The parking space was my ex-husband's at his residential flat (part-owned through a shared ownership scheme). I parked in his space the day before our daughter was moving to university in order to unload her stuff into his flat, since we were all driving up together in his car the next day. That's it in a nutshell. My daughter wasn't feeling very well at the time, and it didn't occur to her (or me) that I might need her dad's permit. We were too busy lugging the stuff in to be honest, and he was away at a wedding, hence why I parked in his space.

My ex is happy to write a letter saying he gave me permission to park there and unload, but don't know how this works in scheme of not having a permit displayed?

Anyway, the letter states that if I believe I have a valid reason for non-claim I must reply under paragraph 4 of the pre-action protocol via their online reply form.

Any advice on how to respond is very much appreciated.

Kind regards,
Rachel

Comments

  • Quentin
    Quentin Posts: 40,405 Forumite
    The FAQ #2 covers responding to a LBCCA


    Don't complete their forms though!


    Send a rebuttal letter as advised in the FAQ
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