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What're my rights here? (Online purchase)

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  • agrinnall
    agrinnall Posts: 23,344 Forumite
    10,000 Posts Combo Breaker
    Check with your card issuer to see if a Continuous Payment Authority has been set up, and if it has insist that the card issuer cancels it. That won't stop you owing the supplier money but they would need to come after you some other way, and I suspect it's very unlikely that they would actually do so.
  • waamo
    waamo Posts: 10,298 Forumite
    10,000 Posts Seventh Anniversary Name Dropper
    agrinnall wrote: »
    You should probably be careful about using analogies to support your case, because in the situation you have described you would have no legal right to return the crisps, you would be entirely dependent on Tesco's own returns policy, and if their policy was not to refund food items then the crisps would be yours.



    If the company you bought from is this one


    https://tokyotreat.com/


    then I haven't yet been able to find where they are based, but I very much doubt if they are a UK company, so you will be reliant on consumer law in their home company.



    [Note, another search suggests they may be based in Mumbai]

    Is it safe to look at that link or will it set up a direct debit just by clicking on it?
  • agrinnall
    agrinnall Posts: 23,344 Forumite
    10,000 Posts Combo Breaker
    waamo wrote: »
    Is it safe to look at that link or will it set up a direct debit just by clicking on it?


    I'd check my bank to make sure but I'm afraid I might accidentally send them a payment :D.
  • Gleeful
    Gleeful Posts: 1,979 Forumite
    MO1 wrote: »
    After reading some reviews online, there's been a lot of talk of them charging cards after people cancel their subscriptions regardless.
    This looks like it's going to be fun..

    And sorry to say....a lot of the 5 star reviews are fake and posted by the company. They haven't been very discreet about it either
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