Apple ID questions

Howdy !

When I purchased all of my various Apple products over the years , my user ID has always been the BT internet email address .
I have always had a gmail account , and will explain that later.

In November 2016 I left BT when I moved home ,and still use my gmail address for pretty much everything . My broadband is with Vodafone ,but I didn't bother using that email address yet as I was still settling into a new life pattern and moved home to my present abode.

When I bought my new iMac on Black Friday of november last year , I got an iTunes voucher ( electronically of course), sent to my Bt address. I managed to get Apple to send that to my g mail address.
However, Apple say that they cannot update my Apple ID to my gmail address .
Questions : Is this because gmail is a free email service and that Vodafone's / BT would prove my identity so to speak ?

Also, Is it better for me to have more than the one email address (gmail) that I have ?

Thanks :)

Comments

  • Oakdene
    Oakdene Posts: 2,560 Forumite
    1,000 Posts Combo Breaker
    Howdy !

    When I purchased all of my various Apple products over the years , my user ID has always been the BT internet email address .
    I have always had a gmail account , and will explain that later.

    In November 2016 I left BT when I moved home ,and still use my gmail address for pretty much everything . My broadband is with Vodafone ,but I didn't bother using that email address yet as I was still settling into a new life pattern and moved home to my present abode.

    When I bought my new iMac on Black Friday of november last year , I got an iTunes voucher ( electronically of course), sent to my Bt address. I managed to get Apple to send that to my g mail address.
    However, Apple say that they cannot update my Apple ID to my gmail address .
    Questions : Is this because gmail is a free email service and that Vodafone's / BT would prove my identity so to speak ?

    Also, Is it better for me to have more than the one email address (gmail) that I have ?

    Thanks :)


    I changed mine online, though to an @live address.
    Dwy galon, un dyhead,
    Dwy dafod ond un iaith,
    Dwy raff yn cydio’n ddolen,
    Dau enaid ond un taith.
  • grumpycrab
    grumpycrab Posts: 5,015 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Bake Off Boss!
    edited 26 July 2018 at 12:22PM
    Questions : 1. Is this [Apple say that they cannot update my Apple ID to my gmail address] because gmail is a free email service and that Vodafone's / BT would prove my identity so to speak ?

    2. Also, Is it better for me to have more than the one email address (gmail) that I have ?
    1. I'm not an Apple expert but the bottom link doesn't exclude Gmail (doesn't mean it won't fail when you try it!); Vodafone/BT emails don't have to identify a person.

    2. You can have as many or as few email addresses as you like. Gmail (you can have more than 1) has a good spam filter (in my opinion) and if you're worried about security enable 2-factor authentication.
    https://www.google.com/landing/2step/

    Changing AppleID :-
    https://support.apple.com/en-gb/HT202667#otheraddress
    If you put your general location in your Profile, somebody here may be able to come and help you.
  • Thanks grumpy crab :)
    I will look into this when I'm not feeling melted in this weather .
    I will update when done :)
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