Amazon

Honeysucklelou2

I hope this is the right place to post the following question. Does anyone know how to speak to someone at Amazon or get queries dealt with? Yesterday I had money taken from my bank account to pay for a Fire for kids type app. My 2 sons have a Kindle Fire each, of which only one is working. The one that is working requires me to enter a parental password each time he wants to get a game, even if it's a free game. Neither boy was at home yesterday as they were staying with friends and their kindle is still in the bedroom, so I'm at a loss to figure out why I've been charged for this. Any ideas?

custardy

Just go through the standard Amazon contact process.

worried_jim

custardy wrote: »

Just go through the standard Amazon contact process.

Whenever I've used it they have called me instantly.

mobileron

You can use live chat online with Amazon,there very good on customer support.
Much better than Barclaycard who were surprised when i told them the £2500 hacked from my CC.was there money and not mine.

Honeysucklelou2

Thank you, not ospotted that when I scrolled through my account page but will go and look more carefully. Thank you for replies.

Debbie_Savard

Your lads have some explaining to do!