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HL Loyalty Bonus

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  • TheShape
    TheShape Posts: 1,886 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper Combo Breaker
    Alexland wrote: »
    Did others get a HL Summer Investment Report email today and if so did your report itemise your LISA account? Our reports are only showing the loyalty bonus account while the previous report was showing both.


    Alex

    SIPP, Fund and Share and Loyalty bonus accounts only. No LISA itemised.
  • Alexland
    Alexland Posts: 10,183 Forumite
    Eighth Anniversary 10,000 Posts Photogenic Name Dropper
    TheShape wrote: »
    SIPP, Fund and Share and Loyalty bonus accounts only. No LISA itemised.

    Great so it's not just us. I won't raise another ticket as it will already take them years to recover the cost of resolving the tickets that occured from the transfer issues. I expect they have enough LISA customers that someone else will notice and tell them before the next report is due.

    We won't be opening any more HL accounts - not just for FSCS seperation and cost reasons but because their service to us has been poor.

    Alex
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