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Question re santander regular esaver account

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As title.

i have had this account for 1yr and it has just matured was putting £200 per month via standing order from my 123 account. So far so good.

reading through the accounts details they go on to say this
After the 12 months we’ll pay your interest, and as long you’ve been funding the account with a standing order, we’ll transfer the final balance to your current account.

as yet they have not transfered the balance, am i been too impatient or should i move it all myself?

thanks

Comments

  • stehouk
    stehouk Posts: 413 Forumite
    Sixth Anniversary 100 Posts
    I have had regular savers for a couple of years and they opened an everyday saver account in my name and transfered the funds to that account on maturity,
  • masonic
    masonic Posts: 27,177 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    In general, it's not unusual for it to take 2-3 days for maturing regular savers to be converted / closed down. I've not had any experience of the Santander one specifically. How many days is it since the anniversary and have they credited the interest?
  • ceredigion
    ceredigion Posts: 3,709 Forumite
    Eighth Anniversary 1,000 Posts Photogenic
    stehouk wrote: »
    I have had regular savers for a couple of years and they opened an everyday saver account in my name and transfered the funds to that account on maturity,

    Like wise regarding the everyday saver, but at some point not to long ago they changed the T&Cs.
    we’ll automatically renew your Regular eSaver for another 12 months at the interest rate and on the Terms and Conditions applicable at that time; and
    transfer the final balance at the end of the term (including interest earned) to your Santander current account from which the standing order was paid, including if your current account is in joint names.
  • stehouk
    stehouk Posts: 413 Forumite
    Sixth Anniversary 100 Posts
    Thanks for the update i should have read that myself.
  • sorry for late reply very busy at work, anyway as an update all the savings including interest was transfered today by the bank and the savings account was set into motion again for another year with the same 5% rate.

    cheers
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