mobile phone not working

moneyistooshorttomention

:eek::rotfl::rotfl: Now there's a thought to ponder on - "stealing my own property back"...:rotfl:

Carrot007

moneyistooshorttomention wrote: »

:eek::rotfl::rotfl: Now there's a thought to ponder on - "stealing my own property back"...:rotfl:

Arwe you misunderstanding that a phone number is the property of the phone company and you have NO right to it and they can do with it as they will.


Of course they usually don't. But you let it expire.


A phone number is not property. As you found out.

RumRat

It would seem, OP, that you are in breach of the T&C's if you've had your number moved on.
I fail to see how you have lost something that is your property. You have just not understood your side of the bargain (Contract).
If it's, as you say, just an emergency phone, the number is irrelevant as no one will be phoning you on it. So, just buy a new sim, or, if your phone is US, buy a new cheap phone and sim.

pmduk

moneyistooshorttomention wrote: »

I don't know whether Virgin would try and erase messages to my mobile phone number before trying to recycle it.

Messages on your voicemail are only left unread for a few days before being deleted anyway.

Inner_Zone

moneyistooshorttomention wrote: »

I don't know whether Virgin would try and erase messages to my mobile phone number before trying to recycle it.

I've just left a message on my number - explaining that it's MY number/giving the date/saying how long I've had it and requesting they call Virgin to provide them with their own phone number and give me mine back (ie because I have credit on it) if a stranger picks it up. Dont know whether that will work or no if it comes to it.

Trying to recall last time I used my phone - I know I did last time I was away and it was sometime between 6 and 12 months ago. I had thought Virgin had a one year thing going on.

Off to check out the Virgin website re this.

EDIT; It says 180 days for Virgin. I can feel a note for my house diary coming on of "16 months time - ring my phone number"......

Since when has 16 months been 180 days?

agrinnall

Inner_Zone wrote: »

Since when has 16 months been 180 days?

Typo for 6 months would be my guess (although I did think the same as you initially).

NCC-1707

agrinnall wrote: »

Typo for 6 months would be my guess (although I did think the same as you initially).

OP mentioned 16 months in two different posts though?

agrinnall

NCC-1707 wrote: »

OP mentioned 16 months in two different posts though?

You're right, I missed the first one. It may be that 16 months is 1 month after the upper end of the 12-15 months it's mentioned for recycling numbers, although that would seem to be rather too late.

mgfvvc

moneyistooshorttomention wrote: »

So - from what you say - am I right in thinking I could turn round to "new network provider" (assuming I have to buy a new phone) and say "I'm keeping my existing number. Can you please transfer it into your system?"

With that:
- would I get the messages I'm currently leaving for myself/anyone else is leaving for me on my existing mobile?
- would I be able to "retrieve" the credit I have on my phone with existing provider?

It sounds like you think that a new phone has to be connected to a new number.

If you buy an unlocked SIM free phone, you can just swap the SIM from your current phone into it and, as long as the SIM hasn't been disconnected, your number, messages and credit are immediately accessible from the new phone.

If you move to a new provider you can port the number but you are unlikely to get any credit refunded or transferred.

It may be that the SIM card is the wrong size for the new phone, in which case Virgin Mobile will probably replace it free of charge.