NCD error

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I received an email and then a letter from Hastings Car Insurance to tell me they had calculated my NCD incorrectly and were offering me £61 in compensation for over payments. I called them to check it out and they informed me that they miscalculated me from 2015 so I have 3 years where they had me down as one year less than I was. I had moved insurance companies in 2017 so now they also have the incorrect information.

How do I figure out if £61 is a reasonable number in terms of reimbursement?

My next step is to contact my current insurer and give them my new confirmed NCD confirmation from Hastings. I should expect a slight change in payments?

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  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    First Anniversary Photogenic Name Dropper First Post
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    Possibly. Possibly not.

    Each year doesn't necessarily make a difference, as discounts may go in tranches.

    I would also ask for this to be moved to the insurance boards.
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