We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

NCD error

Options
I received an email and then a letter from Hastings Car Insurance to tell me they had calculated my NCD incorrectly and were offering me £61 in compensation for over payments. I called them to check it out and they informed me that they miscalculated me from 2015 so I have 3 years where they had me down as one year less than I was. I had moved insurance companies in 2017 so now they also have the incorrect information.

How do I figure out if £61 is a reasonable number in terms of reimbursement?

My next step is to contact my current insurer and give them my new confirmed NCD confirmation from Hastings. I should expect a slight change in payments?

Comments

  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Possibly. Possibly not.

    Each year doesn't necessarily make a difference, as discounts may go in tranches.

    I would also ask for this to be moved to the insurance boards.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244K Work, Benefits & Business
  • 598.9K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.